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Northside Lexus
Spring , TX
6,920 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,920 reviews
June 10, 2021
My Salesman Don Ansley did a fantastic job overall. I am very happy with the car. I will recommend them. Great driving car. We love our Lexus very happy with the car. I will recommend them. Great driving car. We love our Lexus More
by SPYGUYTWO
Verified CustomerEmployees Worked With
June 10, 2021
This dealership is awesome. I feel like I got a very good deal. Our salesman, Joe, was very friendly and helpful throughout the purchase, as were everyone else that helped. The entire experience was pleasant deal. Our salesman, Joe, was very friendly and helpful throughout the purchase, as were everyone else that helped. The entire experience was pleasant and quick. John explained all the electronics, functionality, and options on the new RX 350 to both me and my wife. James in finance handled all the paperwork very quickly. I really appreciate the fact that I did not feel pressured into purchasing something I did not want or anyone trying to get me to purchase additional warranties. The new car was ready when I arrived, but we noticed a flaw on the vehicle and after pointing it out, the dealership was quick to correct it. If you are looking for a new Lexus, this is the dealership you want. More
by JERRY S.
Employees Worked With
John Breaux - Great Job!, Joseph Finley, James Vu
June 10, 2021
Very professional service. Everyone we met seemed to care about our overall experience. No haggling needed when it came time to make a deal. Would recommend this dealership to our friends about our overall experience. No haggling needed when it came time to make a deal. Would recommend this dealership to our friends More
by Masonh79
June 10, 2021
Mike Driskill was great! I dealt with him when I bought my 2012 RX350 & stayed in touch regarding my 2012 even though I imagine he juggles lots of things. My husband, Jon, & I appreciate him finding the e my 2012 RX350 & stayed in touch regarding my 2012 even though I imagine he juggles lots of things. My husband, Jon, & I appreciate him finding the exact car that I was looking for. More
by KAREN78
June 10, 2021
Salesman, Randy, 5 stars. Front desk staff, 5 stars, Finance mgr, Brent, 5 stars. Sales dept mgr, 5 stars. Trade in dept, 1 star. Bait and switch tactic regarding your trade in is inexcusable for Lexus Finance mgr, Brent, 5 stars. Sales dept mgr, 5 stars. Trade in dept, 1 star. Bait and switch tactic regarding your trade in is inexcusable for Lexus. Don’t give me an online quote range and then not even meet it when I bring in the trade, which was a 2020 in perfect condition with only 8,200 miles on it. Very angry about that. They also didn’t meet my written quote from car max and auto nation. Not the kind of integrity I expect from Lexus. More
by Timeforatrip
June 10, 2021
Excellent service and vehicles at Northside Lexus and the friendly and very capable people working there are the best especially Bobby and Brent !! Will be back for my next car as well!! friendly and very capable people working there are the best especially Bobby and Brent !! Will be back for my next car as well!! More
by JTDORMAN
June 09, 2021
Outstanding service! Joe was my first contact with the dealership. He was very helpful. His fact-finding skills were very good. After showing me 2 cars, I made my decision. My next contact was with Donnie dealership. He was very helpful. His fact-finding skills were very good. After showing me 2 cars, I made my decision. My next contact was with Donnie to workout the details. Donnie’s people skills were outstanding! He listened and paid attention to every detail. I’m very pleased with my visit to Northside Lexus. I will share my experience with my friends. Thank you! Lillian Copeland More
by lcope
June 09, 2021
This dealership is fantastic. From my original inquiry to walking out with my keys I had no issues and always great customer service, I spent an hour the day of from walking in to test drive to walking out w walking out with my keys I had no issues and always great customer service, I spent an hour the day of from walking in to test drive to walking out with keys and it was phenomenal More
by STEPHEN.NELON
June 09, 2021
I really felt so welcomed and very well informed. I was able to get the car that I wanted. I appreciated the all the help. able to get the car that I wanted. I appreciated the all the help. More
by TATUMNIKY199
June 09, 2021
Ashley was our sales person James Vu was our fiance person . They both did a great job and My wife is Happy 😊 Thanks Northside Lexus !!!! person . They both did a great job and My wife is Happy 😊 Thanks Northside Lexus !!!! More
by POW !!!!
