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Northside Lexus

Spring , TX

4.9
6,919 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,919 reviews

January 19, 2021

Northside Lexus provided excellent and professional service. I was very happy with my overall car buying experience. I would definitely recommend this dealership to others looking for a Lexus vehicle. More

by Long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Northside Lexus responded

We love happy customers so this is a great review to receive! Thank you very much for trusting your business with Northside Lexus and recommending us. We wish you many safe miles in your new vehicle.

January 18, 2021

We had an excellent experience. Donnie was a pleasure to work with and we will absolutely be back to work with him again in the future. More

by Taryn Speakman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Northside Lexus responded

Taryn - Thank you for the great review! We are proud to have earned your support and happy to hear that Donnie went the extra mile to assist with your purchase. Drive safely, and we hope to see you back at Northside Lexus next time!

January 18, 2021

This is my third Lexus purchase with Needham Shotwell at Northside. I reached out to him regarding upgrading my vehicle and he did not disappoint. He is always attentive and very professional in our intera More

by xrayer57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Northside Lexus responded

Thank you for your continued support of Northside Lexus! We're committed to finding the best option for guests and it is great to hear that Needham always hits the mark. Enjoy your new vehicle!

January 17, 2021

It was a smooth and pleasant experience . Everyone was very helpful courteous and professional . The experience was swift but yet efficient and even when additional assistance was needed it was provided More

by KEVDH1101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Jan 18, 2021 -

Northside Lexus responded

It's wonderful to hear that your recent purchasing process went smoothly. Thank you for sharing such great feedback about our Northside Lexus team! We are grateful to have you as a customer and wish you many safe miles in your new vehicle.

January 17, 2021

Danh was a great pleasure to work with! He addressed all of our concerns and made sure we were happy with our purchase. thank you! More

by ryantcantu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Penn, Danh Nguyen
Jan 18, 2021 -

Northside Lexus responded

It's great to hear that Danh delivered such an exceptional car-buying experience! Thank you for choosing Northside Lexus, and enjoy your new vehicle!

January 17, 2021

Northside Lexus has always been extremely friendly and professional. This is our 3rd car to buy from them. We love them And will be back. More

by kimdfranklin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Northside Lexus responded

Kim - We love having you as a Northside Lexus customer and truly appreciate you trusting us with another purchase. Thank you so much! Safe travels and we'll see you down the road.

January 16, 2021

Absolutely a wonderful experience. Erica was so patient with us and answered all our questions. The showroom and waiting area is very nice. Everyone we encountered was very friendly. More

by TUSTYNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Northside Lexus responded

Thank you for taking the time to review us and shout out Erica! We appreciate your business and are happy to hear that you are so confident in the Northside Lexus team to get the job done. Drive safely, and we hope to see you again down the road!

January 16, 2021

From the minute he got on the phone, my salesman named John was the utmost professional salesperson and did not try to sell me anything I was not there for. He made my cash vehicle purchase 100% seamless More

by oommenabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hovenden
Jan 18, 2021 -

Northside Lexus responded

We appreciate you allowing us the chance to earn your business and are thrilled to hear that John made your buying process such a success. Thank you for the rave review! All of us at Northside Lexus are grateful to have you as a customer and we hope for the chance to work together in the future.

January 16, 2021

Wasn’t happy with the mishap of replacing battery after day 2 of ownership, but Satisfaction Met and Fulfilled with Excellence, thanks to Herb Miller! More

by XLUSIVEP2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jan 18, 2021 -

Northside Lexus responded

We are very glad that Herb could help out in this situation and ensure you drove home a satisfied customer. Thank you very much for your business! Our team at Northside Lexus is grateful for your patience here and hope that you enjoy your new vehicle.

January 16, 2021

A great experience In purchasing a certified used Lexus. In fact, I drove from San Antonio to purchase the car. The San Antonio dealerships have less inventory and follow more "traditional" car selling m More

by Jsnmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Northside Lexus responded

We truly appreciate you making the trip out to see us at Northside Lexus and are happy to hear that you had a positive experience working with our team. Thank you for sharing this feedback! Safe travels and we hope that you enjoy your new-to-you Lexus.

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