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Northside Lexus

Spring , TX

4.9
6,970 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,970 reviews

January 06, 2021

Don was very friendly and helpful in helping us make a decision. He went out of his way to show me all the options. I would recommend Lexus to my friends and family. More

by SDROBINSON
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, Jonathan West
Jan 06, 2021 -

Northside Lexus responded

It means the world that you will recommend our team to family and friends! Thank you for choosing Northside Lexus and mentioning the help you received from Don. Safe travels!

January 06, 2021

Not impressed with salesperson. He was dishonest. Discouraged us to not buy our lease vehicle just to get us in another lease. Will definitely not use him and maybe your dealership in the future. More

by WOLFIERRK
Recommend Dealer
No
Employees Worked With
Bobby Bosley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Northside Lexus responded

This is a concerning review to read. I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly to see if we can clear up any confusion regarding the leasing finances here. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

January 06, 2021

Quick and simple sales process. Salesman was kind and efficient with my time. Car wasn't detailed before we took it home, but not a big deal. Thanks More

by Jimmy101980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Northside Lexus responded

Jimmy - Thank you for taking the time to review us! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your visit. Congratulations on your new vehicle, and we hope to earn your business again at Northside Lexus!

January 06, 2021

This was the third time that we have bought a car from Don Holifield at Northside Lexus. He has always been honest, patient, and truly cares about getting us what we want. If you want to deal with a frien More

by ez_mart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Northside Lexus responded

Thank you for posting about your wonderful experience with Don at Northside Lexus! We are committed to finding the best option for guests and it is great to hear that always comes through to you. Safe travels!

January 06, 2021

Everyone we met was professional and knowledgeable. The place was beautiful. We would buy another car from there in a heartbeat, and I would recommend it to anyone. More

by ALANP1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Northside Lexus responded

We're so proud to have earned your confidence, Alan! It makes our day to hear that our team made your car-buying experience so special. Thank you for trusting Northside Lexus with your business, and congratulations on your new vehicle!

January 06, 2021

Service was excellent, we are very happy with our purchase. This is our first purchase at Lexus and we definitely will recommend friends to go visit Northside Lexus. The sales rep Harb Mills was very More

by Sabera Azad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Northside Lexus responded

Welcome to the Northside Lexus family, Sabera! We are thrilled that Herb and the team made your experience worthy of your five stars. Thank you for your business and recommendation, we look forward to seeing you next time!

January 06, 2021

Overall a pleasant experience, staff courteous, efficient & timely!Would love to refer more people and looking forward to continuing the relationship for service/ needs etc. More

by Uma Kanojia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jan 07, 2021 -

Northside Lexus responded

Uma, we are grateful for your wonderful feedback! It means the world that you will continue to choose Northside Lexus and recommend our team to friends and family. Thank you from our entire team!

January 06, 2021

It was a pleasure working with Erica Pollino. She is very professional, nice, polite, and helpful. Also, I really appreciated the fact that she is not pushy and aggressive as a salesman. I highly encourage t More

by IULIATOMESCU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Northside Lexus responded

Hearing that you had such a successful experience working with Erica made our day! Thank you for your business and for taking the time to share. We are wishing you many safe and happy miles in your new vehicle and hope to see you back at Northside Lexus for your first oil change!

January 06, 2021

Love Northside Lexus. Always courteous, friendly, and ready to take care of your needs. Purchased my second Lexus from Northside. Will always drive a Lexus . More

by LOUANNWHITWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Pendergast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Blackwell
Jan 06, 2021 -

Northside Lexus responded

Louann - Thank you for the five-stars! We appreciate your business and are happy to hear that you had such a successful purchase experience working with the Northside Lexus team. Congratulations on your new vehicle, and we hope to see you again down the road!

January 05, 2021

My only previous experience with Northside was through the two previous purchases my wife and I made of her RX’s and her subsequent maintenance appointments. Those experiences as well as the experience of More

by Wrosenbusch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jan 05, 2021 -

Northside Lexus responded

Thank you for the kind review! We appreciate you and your wife's business and are happy to hear that you are so confident in our team to get the job done. Drive safely, and we are looking forward to serving you again at Northside Lexus!

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