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Northside Lexus

Spring , TX

4.9
6,971 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,971 reviews

November 04, 2020

Victoria found us a terrific car that fulfilled our wish list! Herb went above and beyond to fulfill our desires! Very pleased with Northside Lexus! More

by snoski321@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Nov 04, 2020 -

Northside Lexus responded

Thank you for stopping by to share your feedback. At Northside Lexus, it is our goal to meet the needs of guests and we're glad to hear that Victoria and Heb are doing their jobs right. We look forward to working with you in the future!

November 04, 2020

Excellent customer service. Go out of their way to make you comfortable with making the purchase of your choice. Great delivery and follow up after delivery More

by tony_gwen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Nov 04, 2020 -

Northside Lexus responded

This is excellent feedback, Tony! Thank you so much for shopping with us at Northside Lexus. We hope that you're enjoying your vehicle, and we would love to see you again for your first oil change.

November 04, 2020

From the time we saw pre owned on website to test drive with Mark Green everything went smooth. Brent Penn in finance was also helpful. More

by ABEL.SALAZAR007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fuentes, Brent Penn
Nov 05, 2020 -

Northside Lexus responded

Hi Abel - It's great to hear that from start to finish you had a five-star car-buying experience! Thank you so much for sharing this feedback about Mark and Brent. We hope that you absolutely love your new vehicle.

November 04, 2020

My husband and I were very happy to find the Prado in the US as a Lexus GX! We thank Erica for her expert assistance. She explained the features of the GX, accompanied us for the driving experience and guide More

by Maria Brons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Northside Lexus responded

Thank you, Maria, for leaving Northside Lexus a review! We're thrilled to hear that Erica & Doug walked you through the purchase of your Lexus GX as we want guests to be confident behind the wheel. Congrats and safe travels!

November 03, 2020

Fantastic presentation, professional demeanor, accurate facts/figures, concise and simple transaction. It was a pleasure speaking with the Northside Lexus family. I highly recommend this dealership. More

by NANCY.ROSS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Blackwell, Hamilton Dawes
Nov 03, 2020 -

Northside Lexus responded

We're glad to hear from you, Nancy! Thank you for sharing so many compliments about your recent purchase experience. It really means a lot that you would recommend Northside Lexus.

November 02, 2020

I will differently recommend a friend or family member to you guys. It was truly a great and very easy experience. Thank you for your kind service More

by eddie.casares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Northside Lexus responded

Thank you so much for the 5-star review, Eddie! We certainly love that you are willing to recommend Northside Lexus to your friends and family. We look forward to the opportunity to work with you again in the future!

November 02, 2020

This is the third Lexus we have bought from Northside, and we appreciate the extra care we get as customers. The new location is nice. More

by STEVEK780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Nov 02, 2020 -

Northside Lexus responded

Hi Steve, thank you for your loyalty to Northside Lexus! We're proud to have earned your continued support and we look forward to working with you next time!

November 01, 2020

This is my eighth Lexus RX 350 purchased from Northside Lexus. Over the years I have developed an excellent rapport with the employees with whom I come in contact. It is always a pleasure to walk in the More

by dmbettes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller, Kyle Galindo
Nov 02, 2020 -

Northside Lexus responded

Thank you for your continued support of Northside Lexus! It is a privilege to have earned your business and we're glad to hear that our team continues to provide you with great service. We hope you are enjoying your newest Lexus RX 350!

October 31, 2020

What a unique experience the techie showing how to use all the “gadgets” took twice as long as the “paperwork”. In thirty minutes from walking in I was driving out in my new RX-L. It was exactly what I h More

by JEREMIAHWARD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Nov 02, 2020 -

Northside Lexus responded

Jeremiah - We're so glad to hear that you're a satisfied customer! Thank you so much for posting about your recent purchase so that others will know what it's like to be a guest at Northside Lexus. We hope that you continue to enjoy your new Lexus RX.

October 31, 2020

This was our third Lexus we have purchased from Northside Lexus. We have had a great experience each time. Joshua Keough was very helpful. Thanks! More

by KATHLEENLABBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Nov 02, 2020 -

Northside Lexus responded

Kathleen - Thank you so much for coming back to Northside Lexus! We are delighted that you had another positive buying experience. Safe travels and hope to see you down the road!

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