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Northside Lexus

Spring , TX

4.9
6,932 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,932 reviews

August 26, 2020

Great customer service and Ashley and David were excellent. I love my new UX 200 it is wonderful and I love the color. 😊 thank you More

by carriesmith1933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Northside Lexus responded

Hi Carrie - Thank you for the five-stars! We are so happy to hear that you love your new Lexus UX 200. We appreciate your business and hope to see you back at Northside Lexus for your first oil change!

August 26, 2020

In life, you make very few purchases as expensive as an automobile and I’ve trusted Randy Covert for my last 3. Hopefully he’s ready for the 4th when the time comes but this LS500 is the best by a long sho More

by DDAVENPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Aug 26, 2020 -

Northside Lexus responded

We're thrilled that Randy and the rest of the team here at Northside Lexus have earned your business so many times! It's been a pleasure doing business with you over the years, and we also can't wait to do it again. Thank you, and we wish you many safe and happy miles in your new Lexus LS 500!

August 25, 2020

Working with Eddie was great. He was warm, enthusiastic and attentive without being pushy. He prayed over my car before leaving the dealership which was so sweet and so special. Hamilton in finance was ver More

by EEWC4C
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Washington, Hamilton Dawes
Aug 25, 2020 -

Northside Lexus responded

We are so happy to hear that you had such a great experience working with us at Northside Lexus! Thank you for taking the time to share and for trusting us with your business. Safe travels and we hope you enjoy your new car!

August 25, 2020

Jason was very helpful with our purchase. In addition, his sales presentation and knowledge of the car we bought, was an added incentive for us to buy that model, He volunteered to take our questions abo More

by usenb3141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Northside Lexus responded

Thank you for taking the time to share your feedback. Jason is an excellent member of our team and we are glad to hear that he took care of you during your recent sales experience. We look forward to working with you during your next visit to Northside Lexus!

August 25, 2020

We have used this dealership for over ten years now. Excellent service from all of their staff. Very competent and caring. Their new "digs" are very impressive, relaxing and cozy atmosphere. This wa More

by Goranhaag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Williams
Aug 26, 2020 -

Northside Lexus responded

Reviews like this one always make our day! We're so lucky to have you and your wife as loyal customers, and it's been a pleasure doing business with you over the years. Thank you for your continued confidence in Northside Lexus, and we hope you're both loving your new cars!

August 25, 2020

Erica Pollino was fabulous and made all the difference...in our Lexus experience! Timely, professional, polite, and thorough. Plus, she was interested in establishing a connection as well as a More

by HOWARD.SHORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Northside Lexus responded

Howard - we couldn't ask for better feedback as customer satisfaction is our priority. Thank you for shopping with Erica at Northside Lexus. Enjoy your new ride!

August 25, 2020

Spiffy new location, clean and spacious. Folks are very personable and helpful and know their stuff. Would recommend this dealership to anyone needing advise and reassurance about the buying decisions. More

by RX350 Driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Aug 25, 2020 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are happy to hear that you enjoyed working with our team here at Northside Lexus, and we hope to see you again sometime!

August 23, 2020

This sale was handled mostly over the internet and went seamlessly. The dealership gave me exactly what they promised. I was flying into Houston from out of state to finalize this deal, so it was import More

by SJWALTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Northside Lexus responded

Thank you so much for making the trip out to see us at Northside Lexus! We love to hear that your buying process went smoothly and that you drove home a happy customer. Enjoy your week!

August 23, 2020

Purchased 2nd vehicle from mike, this the first new one. The new facility is excellent & things could not have gone better. Mike is very professional & the time we spent with the technology rep, Adam, is ap More

by LSCHMIDT0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe Adam is the young man’s name who helped us with review of our RX 350. Apology if I got this wrong!
Aug 23, 2020 -

Northside Lexus responded

Thank you for shopping with Mike at Northside Lexus! We are also glad that Adam went over all the features of your new vehicle as we want guests to be confident behind the wheel. Safe travels!

August 23, 2020

Great experience. Doug was very helpful and answered all our questions. Also, loves the new Northside facility. Would recommend to anyone looking for a new or used Lexus More

by ltorczynski
Customer Service
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Northside Lexus responded

Thank you for trusting Northside Lexus. Doug is wonderful to work with and we're pleased to hear that he treated you to a 5-star experience. We wish you safe travels!

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