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Northside Lexus

Spring , TX

4.9
6,923 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,923 reviews

July 18, 2020

Very good. Eddie Washington met us at the door as we arrived at the dealership. We advised him of the purpose of our visit, to look at fairly new pre-owned cars More

by RTKESSLER
Recommend Dealer
Yes
Employees Worked With
Eddie Washington, James Vu
Jul 20, 2020 -

Northside Lexus responded

There are so many compliments in your review which we just love! At Northside Lexus it's our goal to help our customers find the right vehicles for them and we are thrilled that Eddie made this true for you. Congratulations! We are grateful for you business as well as this fantastic feedback.

July 17, 2020

Great, efficient and fast service! Everyone was nice and friendly. The best service to buy a car! Definitely worth it and great staff and sales! More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Tyler Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Northside Lexus responded

Thank you for the positive feedback about your recent visit to Northside Lexus, Joseph! It was a pleasure doing business with you - enjoy your new car!

July 17, 2020

Excellent Experience Knowledgeable and friendly staff they made buying a new car a pleasurable experience. There was no sales pressure to buy just friendly suggestions and More

by SLIMGEM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hovenden
Jul 17, 2020 -

Northside Lexus responded

We really appreciate you taking the time to share your five-star car-buying experience at Northside Lexus! It was our privilege to deliver attentive, stress-free service. Thanks for coming by, and enjoy your new vehicle!

July 17, 2020

It was a pleasure working with Jared Postma. I originally came to your dealership and spoke with Needham Shotwell( 2 visits) . He was very condescending and wasn’t willing to try and find the veh More

by ROMOORE63
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Northside Lexus responded

We truly appreciate you allowing us another chance to earn your business and are delighted to hear that Jared helped you get into the right vehicle at the right price. Congratulations on your Lexus NX300! We are grateful for this feedback as well and will use it as a training opportunity. Thank you so much for shopping with us at Northside Lexus!

July 16, 2020

Excellant Erica was very helpful. I would like to thank her again. She guided me through everything and was quite friendly. Erica knows what she is doing. More

by ROB895
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Northside Lexus responded

Hi Rob, thank you for sharing your feedback. At Northside Lexus, we are committed to walking customers through the process to ensure you feel confident and it is great that Erica hit the mark! We look forward to seeing you next time.

July 16, 2020

awesome Needham was professional and very personable. It was a very pleasant experience, no pressure, no rush , a salesman that was honest and trustworthy. More

by skc.home
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Northside Lexus responded

Thanks for taking the time to share your five-star car-buying experience at Northside Lexus! We're so glad that our team made you feel safe and welcome, and that Needham was able to put you in the perfect car. We're wishing you many wonderful miles in your new vehicle!

July 15, 2020

Our purchase recently was a 2020 RX 350L at Northside Lexus was a very pleasant experience. Nick Makrakis was our salesman and went way above expectations to make this purchase process move so smooth and More

by JEANOWOOD
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Jul 15, 2020 -

Northside Lexus responded

We appreciate the five-star review, Jean! It's great to hear that Nick, Hamilton, and Victoria went above and beyond to make your car-buying experience so friendly and efficient. From all of us at Northside Lexus, thank you for your business, and enjoy your new 2020 Lexus RX 350L!

July 15, 2020

This was our third purchase from Northside Lexus This is the third Lexus we have bought from Northside and the SECOND one with salesman, Don Holifield. Our recent purchase was a 2017 RX350. Don is More

by barbaran0
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jul 15, 2020 -

Northside Lexus responded

Thank you for the 5-star review! We are grateful for your returning business here at Northside Lexus, and we will certainly let Don and James know that you appreciate their help. We hope that you enjoy your 2017 Lexus RX350!

July 15, 2020

Great customer service We were very pleased to work with Mark Green to help us find a new Lexus. He was very knowledgeable and helpful in finding the right vehicle for us. More

by LBORNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Northside Lexus responded

This is exactly what we love to hear! Thank you so much for coming to Northside Lexus for your new vehicle. We are delighted that Mark helped you drive home in the right car for you.

July 15, 2020

My Lexus Experience I just picked up my 5th Lexus ES 350. I have dealt with Bobby Bosley for many years and have referred a number of my friends to him as well. He has More

by ltspragin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Northside Lexus responded

We're honored to have had your business at Northside Lexus for so many years. Your 5-star experiences with Bobby are a great example of the outstanding service that we strive to offer. Thank you for your loyalty. Our team wishes you safe travels in your Lexus ES 350 and we look forward to taking care of you during your vehicle's first service.

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