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Northside Lexus

Spring , TX

4.9
6,907 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,907 reviews

May 22, 2020

Mr. Larry Kidd was exceptional at helping me purchase our RC! It only took two to three hours and we drove our car. Very helpful and kind. Thank you! More

by JEANETTE.RIVERA5
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Northside Lexus responded

Hi JEANETTE.RIVERA5! We are so thrilled that Larry did such a fantastic job finding the exact car you wanted! He is a fabulous part of our team! The RC is an incredible vehicle. Our Technology Director make a detailed video tutorial about the 2020 RC, that you may find helpful as well. It's on our YouTube channel: https://youtu.be/GQ_OUmJqy7o If you have any questions about the differences in your year vehicle, just give us a call at 281-569-3300 and ask for the Technology Department. We're happy to help. Thank you so much for sharing your experience with us.

May 22, 2020

Joshua was a pleasure to work with. everything went good with no pressure to purchase! I am not sure what more I can say. There were no problems and the test drive went well. More

by ldyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Northside Lexus responded

Hi ldyork! We are so glad that Joshua did such a spectacular job helping you find and set-up your vehicle! He is great to work with, and we are very lucky to have him on our team! Thank you for sharing your experience.

May 21, 2020

Caleb took care if my car for me with professionalism. My service wait wasn’t long and the sitting area is great! This was my first time buying a Lexus and so far, I am very pleased. More

by bonnie_wallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celina Dominguez
Jun 09, 2020 -

Northside Lexus responded

Hi bonnie_wallace! We are so glad that our team had the opportunity to assist you with your very first Lexus! What an honor! Welcome to our new home! We still marvel at how pretty it is and we are so glad to be able to share it with you. We all look forward to continue serving you. Welcome to the Northside Lexus family!

May 21, 2020

Fifth Lexus from Northside Lexus In my 74 years on this planet, I have bought many cars from many dealers. Most were fair to good. No other dealer comes close to Northside. Don Hollif More

by LBWDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jun 09, 2020 -

Northside Lexus responded

WOW, Dr. Williams! You have made our day with this feedback and we know that Don will be over the moon to hear how happy you are. Thanks so much for sharing your experience with us and for allowing us to be your Lexus family!

May 21, 2020

Excellent Used Car Experience This is the fifth car that I have purchased from Northside Lexus and my first used car transaction. Don Holifield was attentive to my needs and quest More

by JOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jun 09, 2020 -

Northside Lexus responded

Thank you so much, JOW, for sharing the feedback about your 5-Star shopping experience! A 5th car from Northside is such an honor for us! We couldn't' agree more about Don and James, they are amazing people and a joy to work with. They will be thrilled to hear how happy you are. Thank you again for shopping with us and for being part of the Northside Lexus family!

May 20, 2020

Upon arriving, I was met by Caleb who made me feel important. He also discovered my warranty was expired but it was a dealership mistake More

by tlkeelen
Recommend Dealer
Yes
Employees Worked With
Caleb Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Northside Lexus responded

Hi tlkeelen! We are so pleased that you felt important and welcome in our new home and that Caleb took such great care of you. Customer service is always at the forefront of our minds and we are so glad to hear your feedback. Thanks again, Your Northside Lexus team

May 20, 2020

Eddie took great care of us during a buying process. Thank you I would definitely refer a friend to him. He handled several issues for us during the buying process More

by Jbargainer
Recommend Dealer
Yes
Employees Worked With
Eddie Washington, James Vu
Jun 09, 2020 -

Northside Lexus responded

Hi Jbargainer! We are so glad that Eddie had the opportunity to assist you with your purchase, he is wonderful! Eddie and the rest of our team greatly look forward to continuing to serve you. Welcome to the Northside Lexus family!

May 19, 2020

Had all my questions answered about the car. Great communication before the sale. Treated great despite the fact that I was buying a used car. More

by JPDUNN
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Northside Lexus responded

Thanks for shopping with us, JPDUNN! We are so glad that you enjoyed getting your next vehicle with us and we really appreciate you choosing Northside Lexus. We pride ourselves in providing a great Guest experience and we are so pleased to hear that you are happy. Thanks again!

May 17, 2020

Joe Finley was excellent and very knowledgeable about the car. The easiest buying experience we ever had. The store was clean and people very professional. More

by pktownsell
Recommend Dealer
Yes
Employees Worked With
Joseph Finley, Brent Penn
May 20, 2020 -

Northside Lexus responded

Thanks so much for sharing your experience with us, pktownsell. We are so pleased that you enjoyed shopping with us. Joe will be really happy to hear about your feedback. If you need any additional assistance, please let us know. We're happy to help.

May 16, 2020

Super friendly staff and helped make sure I was happy with my purchase! They showed me all the ins and outs of my new vehicles and ensured I was completely satisfied. More

by HHANNAHSULLIVAN
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller
May 20, 2020 -

Northside Lexus responded

Hi HHANNAHSULLIVAN! We're so glad you enjoyed shopping with us! It really makes our day to hear about it. Thanks so much for sharing your experience with us. Please let us know if you need any additional assistance.

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