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Northside Lexus

Spring , TX

4.9
6,974 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,974 reviews

June 26, 2020

Joshua was very attentive and the whole purchasing process with James was professional and quick. Victoria was truly knowledgeable and extremely helpful in the tutorial. More

by CINDYVLIB
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria, James Vu
Jun 26, 2020 -

Northside Lexus responded

Thank you for the 5-star review! We are happy to hear that Joshua, James, and Victoria provided the professional and accommodating service we pride ourselves on at Northside Lexus. We will be sure to let them know that you appreciate their help!

June 26, 2020

Great experience! I was updated throughout the entire process. Always friendly and answered all my questions.i would definitely recommend Lexus to anyone looking to purchase a new car. More

by patti7
Recommend Dealer
Yes
Employees Worked With
Joseph Finley, Brent Penn
Jun 26, 2020 -

Northside Lexus responded

Thank you for the stellar review, Patti! We are so happy to hear you had a great experience with our team here at Northside Lexus and we appreciate the recommendation. Safe driving!

June 26, 2020

I was very impressed with this dealership. Bobby was an excellent salesman and there were no hassles. The dealership is beautiful too. We love the car too. More

by SHAUNALEEBYRNE
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jun 26, 2020 -

Northside Lexus responded

Shauna, your feedback made our day- thanks for sharing! It is wonderful to know that Bobby took care of you and helped you into the right vehicle. Congrats & safe travels!

June 26, 2020

A friend recommended this dealership to me and I must say, that was one of the best recommendations I’ve had in a long time. More

by DSUTTON891
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Northside Lexus responded

Thank you for trusting us at Northside Lexus. We're pleased to hear that your visit lived up to our high expectations of providing five-star experiences!

June 26, 2020

Excellence in skill and doing what is right Follow through on what was promised by Mark Green will go a long ways. The service provider in the drive through was example in excellence in skill an More

by TLAVOICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure of service tech in drive through but he was bu himself 1230p Sat 6/20. Young Hispanic
Jun 26, 2020 -

Northside Lexus responded

Thank you for leaving us a five-star review. We are committed to providing guests with outstanding customer service and I am glad to hear that Mark is doing his job right. It's been a pleasure to have you as a Northside Lexus customer!

June 26, 2020

This new dealership is very classy and all of the staff was helpful and polite..i would do business again. The location for me was very convenient More

by lindyt1018
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dana, Brent Penn
Jun 26, 2020 -

Northside Lexus responded

Lindy, thank you for sharing such wonderful feedback for Northside Lexus. I'm glad to hear that you enjoyed the service and amenities at our location. We look forward to taking care of you next time!

June 26, 2020

The sales and finance experience was very good. Brent went out of his way to explain things very well to me. Mike was great to work with. Recommend highly. More

by SKHANPEDS
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jun 26, 2020 -

Northside Lexus responded

Thank you for the 5-star review! It was our pleasure to work with you here at Northside Lexus, and we will certainly let Mike know that you appreciate his help!

June 26, 2020

Everyone was both friendly and professional. They had a good selection of available cars and all were in perfect condition. I compared prices with the other two Lexus dealers in Houston and Northside had t More

by D. Melsom
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jun 26, 2020 -

Northside Lexus responded

Thank you for taking the time to leave Northside Lexus a five-star review. We're committed to providing customers with exceptional service and it is great to know that came through to you. Enjoy your new ride!

June 26, 2020

This is our second car bought here. Hector is an awesome salesman. We've worked with him for both our purchases. Dealership and service department are topnotch. More

by DENISET65
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, Rabi Najjarin
Jun 26, 2020 -

Northside Lexus responded

Thank you for shopping with Hector at Northside Lexus. It is wonderful to hear that he always provides you with exceptional customer service. Safe travels in your newly purchased car!

June 26, 2020

Best automobile transaction of all time I was short on time and high on expectations after my existing Lexus was totaled in an accident. I was so glad that Larry Kidd was one of my first re More

by lynwaldeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jun 26, 2020 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to help you out here at Northside Lexus, and we couldn't be happier to hear that you enjoyed working with Larry. We will certainly let him know that you appreciate his help, and we hope that you continue to enjoy your newly purchased vehicle!

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