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Northside Lexus

Spring , TX

4.9
6,923 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,923 reviews

February 13, 2020

HERb Mills was great he followed up with everything.l would highly recommend him.Even though we paid cash for our car, The paper work was made hard. More

by GLEN_HEIMAN
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Northside Lexus responded

Hi Glen! We are so glad that Herb had the opportunity to assist you in your new car purchase, he is wonderful! Herb and the rest of our team greatly look forward to continue serving you!

February 13, 2020

I honestly didn’t think Northside Lexus could get any better but it just did.....today! My experience with service manager Rob Ochoa and service adviser, Ruben, was absolutely positively phenomenal!! Th More

by Rknocky
Recommend Dealer
Yes
Employees Worked With
Rob Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
Feb 13, 2020 -

Northside Lexus responded

Wow, what a spectacular review! We are so absolutely thrilled that Rob gave you a five-star experience! We are so glad to have you as a member of our Northside Lexus family, we greatly look forward to continue serving you and exceeding your expectations!

February 13, 2020

I am “coming back” to Lexus for the overall quality and performance of car. I am hoping for the same satisfaction with the service department that I experienced with sales staff. Don Ansley was excellent d More

by SUSAN
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Northside Lexus responded

Hi Susan! We have to say that we think Don is fantastic also! We are so happy that he was given the opportunity to assist you and provide you with excellent customer service! We greatly look forward to continue serving you.

February 12, 2020

Good car dealership! I like to shop here! Been here 2016 for my car and this year for my son car! Donnie Holcomb sale rep. and Marcus Atkin at finance dept. are very good at customer service! It’s a pleas More

by hannanguyen5
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Northside Lexus responded

Hi Hanna! Firstly, thank you so much for being a continued member of the Northside Lexus family! Secondly, we are so glad that Donnie was able to provide you with an awesome car-buying experience. Thank you for your review!

February 12, 2020

Great experience as a first time lexus buyer as of now My experience was been great overall with this dealership. I'm a first time lexus buyer. I don't have anything but good things to say about my exper More

by SAL66SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller
Feb 13, 2020 -

Northside Lexus responded

Congratulations on your first Lexus purchase! We are so pleased that you had the opportunity to work with Eric, he is fantastic. We do try our best to make every part of the buying process as quick and painless as possible! Thank you for your review.

February 11, 2020

There is no other team that treats you like your their only customer!!! Would not go anywhere else!! Thanks to David and the Lexus team that has made my purchase a success!! More

by Karenclarke
Recommend Dealer
Yes
Employees Worked With
David Gardner
Feb 13, 2020 -

Northside Lexus responded

Hi Karen! We pride ourselves on our customer service, so we are so happy that you were able to experience that with David! Thank you for sharing your experience.

February 11, 2020

Bobby Bosley Northside Lexus Bobby made this new vehicle transaction very easy and pleasant. Bobby took our requirements for our new vehicle and provided us with two different mo More

by JPBOLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Northside Lexus responded

Hi there! We are so pleased that Bobby and Marcus were able to give you a top-notch car-buying experience! They are wonderful members of our team, and we are happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

February 11, 2020

Best car buying experience ever!! I will never own anything but a Lexus from now on. Customer service is outstanding. From the moment I walked into the dealership I knew this was a different buying More

by LISAMCCORD
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danh Nguyen, Hamilton Dawes
Feb 13, 2020 -

Northside Lexus responded

Hi Lisa! Mike is a joy to work with, we are so thrilled that he was able to get you into a vehicle you love! Car-buying should be a smooth, stress-free experience, and we are so glad that we could provide that for you! Thank you for your review.

February 06, 2020

My experience was wonderful. My experience was very pleasing. I was given thorough details about the car. Don Holifield was my salesman and he went over the car with me. I love More

by KEITHCARRELL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Feb 13, 2020 -

Northside Lexus responded

Hi Keith! We are so pleased that Don was able to get you into the perfect vehicle, and provided great customer service! Congratulations on your new vehicle, and thank you for your review.

February 05, 2020

relaxed and comfortable Beautiful new facility. Everyone we dealt with was friendly and accommodating. John Hankins was professional, considerate and knowledgable. We will r More

by rosemarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hankins
Feb 06, 2020 -

Northside Lexus responded

Hi there! We are elated that John was able to find exactly what you were looking for! We look forward to your future business, and thank you for your referrals!

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