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Northside Lexus

Spring , TX

4.9
6,918 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,918 reviews

October 22, 2019

Great selection and customer service Larry was very knowledgeable about the difference between the years of the car. He was respectful and helpful. I didn’t feel pressured. I would recomm More

by DCBT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Northside Lexus responded

We are proud to hear that Larry was able to give you an exceptional experience. He has exhibited all of the qualities that we take pride in here at Northside Lexus, and is an important part of our team! Thank you for your review.

October 22, 2019

Lack of knowledge at service section I asked some technical questions based on previous issues which I had. But I cannot get right answers. And requested option parts were not there. I k More

by HH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Nguyen
Oct 24, 2019 -

Northside Lexus responded

Hi there! We will look into this and find a way to improve our customer experience. Thank you for your review!

October 21, 2019

New car buying made easy Needham couldn't have made the process of buying a new car easier! No hard sales tactics were employed, each of my concerns were addressed and questi More

by SOPHIA.ANSARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2019 -

Northside Lexus responded

We have to say that we think Needham is fantastic also! We are so happy that he was given the opportunity to assist you and provide you with excellent customer service! We greatly look forward to continue serving you.

October 18, 2019

Great customer service Hardworking , determined to get the sale down and not letting customer walk away empty handed.and always keeping in touch with the client(myself) to m More

by sussymontalvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
Oct 24, 2019 -

Northside Lexus responded

Hi there! We are so glad that Joe did such a spectacular job helping you find and set-up your vehicle! He is a fabulous salesman, and we are very lucky to have him on our team! Thank you for sharing your experience.

October 18, 2019

Very friendly and excellent customer service, Had a very good experience of luxury cars sale with the Consultant. This friendly and dedicated customer service on the part of the Consultant made a More

by HUONH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Sales Consultant name, Anthony Hoang, is excluded in the abode Sales list of employees. Anthony was the Sales Consultant from whom we purchased that new Lexus.
Oct 24, 2019 -

Northside Lexus responded

Hi there! Anthony is a joy to work with, we are so thrilled that he was able to get you into a vehicle you love! Car-buying should be a smooth, stress-free experience, and we are so glad that we could provide that for you! Thank you for your review.

October 15, 2019

Most Relaxing New Car Purchasing Experience Ever We were treated very well and felt no hard sell pressure at all. All staff were great to work with and we are very satisfied with the vehicle More

by SHAWN_MCGOVERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Northside Lexus responded

Hi Shawn! We are so glad that we could leave you with a great impression. Thank you for sharing your experience!

October 13, 2019

Great used car I was able to get the right car at the right price. The time it took to finalize the paperwork in James’ office was incredible. More

by WWHITE7169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Oct 15, 2019 -

Northside Lexus responded

We are so glad that James had the opportunity to assist you in your new car purchase, he is wonderful! James and the rest of our team greatly look forward to continue serving you!

October 13, 2019

Awesome and Easy Experience!!! My salesperson Jarrod Postma went the extra mile to be sure we left very happy with our purchase. This is the 2nd vehicle we're have bought from him i More

by acates66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Northside Lexus responded

Hi there! We have to say that we think Jared is fantastic also! We are so happy that he was given the opportunity to assist you and provide you with excellent customer service! We greatly look forward to continue serving you. Thank you for your review!

October 11, 2019

Awesome Experience From start to finish the service and treatment provided by John Hovenden was at the top of my rating table. All I can say is that it was a smooth ride More

by Hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vu, John Hovenden
Oct 15, 2019 -

Northside Lexus responded

Hi there! We are so pleased that John took such great care of you and gave you a proper Northside Lexus experience! Congratulations on your new vehicle and thank you for your review!

October 11, 2019

Went the extra mile for me! Joseph Finley found the car I wanted when no other dealership could. Northside was easy to deal with and I feel I got an excellent price More

by HOCHSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley, Hamilton Dawes
Oct 15, 2019 -

Northside Lexus responded

Hi there! We are so glad that Joe did such a spectacular job helping you find and set-up your vehicle! He is a fabulous salesman, and we are very lucky to have him on our team! Thank you for sharing your experience.

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