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Northside Lexus

Spring , TX

4.9
6,901 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,901 reviews

April 01, 2019

Great experience This is my first time buying a Lexus. I started the process on their website and ended at the dealership was one of the best experience I had in buyin More

by OT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Apr 01, 2019 -

Northside Lexus responded

We are so glad that Rex had the opportunity to assist you in your new car purchase, he is wonderful! Rex and the rest of our team greatly look forward to continue serving you!

April 01, 2019

Perfect The easiest Car buying processes ever!!! I’m so happy with what I’m driving!! I would recommend Lexus on I-45. Everything went so smoothly. More

by aprilvaldez21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Van Cleave, James Vu
Apr 02, 2019 -

Northside Lexus responded

We are absolutely thrilled that our entire team did such a fantastic job taking care of you! Our daily goal is to give each and every customer this same experience. Thank you so much for your review!

March 31, 2019

Great experience with our very patient salesman Robert James We ended up with a better car than we went in for for a great price. our sales guy was so patient letting us drive different vehicles and compare. Ev More

by SANDYABRANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert James, Hamilton Dawes
Apr 01, 2019 -

Northside Lexus responded

We are so pleased that Robert was able to get you in to the perfect vehicle, and provided great customer service! Congratulations on your new vehicle, and thank you for your review.

March 31, 2019

Good experience. Both Eric and Brent were very personable, easy to work with and knowledgeable. They seemed interested in making a fair deal from the beginning. I foun More

by Gary B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Allen, Brent Penn
Apr 01, 2019 -

Northside Lexus responded

We are so pleased that Brent and Eric were able to give you a top-notch car-buying experience! They are wonderful members of our team, I am happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

March 30, 2019

Above and Beyond! Donnie and Ashley are amazing! What a wonderful car buying experience. Great deal on my RX 350! Help/service above and beyond my expectations. Tha More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Mar 30, 2019 -

Northside Lexus responded

We are so pleased that Donnie, Ashley & Hamilton were able to give you a top-notch car-buying experience! They are wonderful members of our team, I am happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

March 30, 2019

Customer Foxused Team went out of their way to ensure I had a pleasant and easy car buying experience working with me to accommodate my specific circumstances. Excell More

by Darren H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller, David Ortiz, James Vu
Mar 30, 2019 -

Northside Lexus responded

Hi there, We are so thrilled that Eric & Ashley did such a fantastic job finding the exact car you wanted! They are a fabulous part of our team, as well as David in technology and James in Finance! Thank you so much for sharing your experience.

March 30, 2019

Buying Experience It was a pleasant experience. The young lady that showed me how to use technical areas of the car was professional and patient. She invited me back f More

by RSTRAWBRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Z,Khan, David Gardner
Apr 01, 2019 -

Northside Lexus responded

We are absolutely thrilled that our entire team did such a fantastic job taking care of you! Our daily goal is to give each and every customer this same experience. Thank you so much for your review!

March 30, 2019

Wonderful Customer Service We have owned many Lexus products and have always been very happy. This is our first experience buying a new vehicle from Northside, will definitely n More

by STYLISHLYREPURPOSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in Technology
Apr 01, 2019 -

Northside Lexus responded

Hi there, We are so thrilled that Jared did such a fantastic job finding the exact car you wanted! He is a fabulous part of our team, as well as David in technology! Thank you so much for sharing your experience.

March 29, 2019

Customer Value Great buying experience and superb understanding of customer value by Nick Makrakis! Nick is very personable and had a good grasp of what I needed a More

by CHEMANZO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Tosh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2019 -

Northside Lexus responded

We are so pleased that Nick, Doug and Caleb was able to get you in to the perfect vehicle, and provided great customer service! Congratulations on your new vehicle, and thank you for your review.

March 29, 2019

They did everything they could to make the deal PERFECT! We worked with Nick to get the exact right car for us. The car was delivered in perfect shape and was everything they promised, when promised! They More

by dcarter299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Mar 30, 2019 -

Northside Lexus responded

We are so pleased that Nick & Brent were able to give you a top-notch car-buying experience! They are wonderful members of our team, I am happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

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