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Northside Lexus

Spring , TX

4.9
6,905 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,905 reviews

March 30, 2019

Buying Experience It was a pleasant experience. The young lady that showed me how to use technical areas of the car was professional and patient. She invited me back f More

by RSTRAWBRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Z,Khan, David Gardner
Apr 01, 2019 -

Northside Lexus responded

We are absolutely thrilled that our entire team did such a fantastic job taking care of you! Our daily goal is to give each and every customer this same experience. Thank you so much for your review!

March 30, 2019

Wonderful Customer Service We have owned many Lexus products and have always been very happy. This is our first experience buying a new vehicle from Northside, will definitely n More

by STYLISHLYREPURPOSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in Technology
Apr 01, 2019 -

Northside Lexus responded

Hi there, We are so thrilled that Jared did such a fantastic job finding the exact car you wanted! He is a fabulous part of our team, as well as David in technology! Thank you so much for sharing your experience.

March 29, 2019

Customer Value Great buying experience and superb understanding of customer value by Nick Makrakis! Nick is very personable and had a good grasp of what I needed a More

by CHEMANZO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Tosh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2019 -

Northside Lexus responded

We are so pleased that Nick, Doug and Caleb was able to get you in to the perfect vehicle, and provided great customer service! Congratulations on your new vehicle, and thank you for your review.

March 29, 2019

They did everything they could to make the deal PERFECT! We worked with Nick to get the exact right car for us. The car was delivered in perfect shape and was everything they promised, when promised! They More

by dcarter299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Mar 30, 2019 -

Northside Lexus responded

We are so pleased that Nick & Brent were able to give you a top-notch car-buying experience! They are wonderful members of our team, I am happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

March 29, 2019

Smooth and EASY RX lease Offered best offer up front without hassle and was out within an hour and a half of arriving- fast, easy and did not make the experience stressful. Th More

by albradshaw21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Brandon
Mar 30, 2019 -

Northside Lexus responded

Hi there, Firstly, thank you so much for being a continued member of the Northside Lexus family! Secondly, we are so glad that Steve was able to provide you with an awesome car-buying experience. Thank you for your review!

March 29, 2019

Excellent service From start to finish, the entire staff at Northside Lexus has delivered nothing less than excellent service! It's no wonder why this is my third More

by Meria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Washington, David Ortiz, Hamilton Dawes
Mar 30, 2019 -

Northside Lexus responded

We are absolutely thrilled that our entire team did such a fantastic job taking care of you! Our daily goal is to give each and every customer this same experience. Thank you so much for your review!

March 29, 2019

Excellent service! The professionalism of Mike Driskill, the finance department and Brian Cobb in technology was superb. Best ever. Truly a wonderful experience. High More

by BSORSDAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Cobb
Mar 30, 2019 -

Northside Lexus responded

Hi there, We are so pleased that our team took such great care of you, and got you into a vehicle you love! Congratulations on your new vehicle!

March 28, 2019

Donnie Holcomb gave us great & quick service Negotiated great price. Had all paperwork ready when we arrived. Was out the door in 45 minutes. Would definitely by from again and deal with Donnie More

by KANDISDENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Apr 01, 2019 -

Northside Lexus responded

We have to say that we think Donnie is fantastic also! We are so happy that he was given the opportunity to assist you and provide you with excellent customer service! We greatly look forward to continue serving you.

March 28, 2019

Great buying experience I started my search online and filled out a pre qualification form and a trade in form. I was contacted later that day about what I was looking for. E More

by LJCADV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller, Joseph Finley
Apr 01, 2019 -

Northside Lexus responded

We are so pleased that Eric and Joe were able to give you a top-notch car-buying experience! They are wonderful members of our team, I am happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

March 28, 2019

Excellent service,, pleasant experience! Our salesperson, Alex Delgado, was very professional and knowledgeable. Most importantly he was never high pressure, answered all of our questions to More

by scdowell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Delgado, Brent Penn
Apr 01, 2019 -

Northside Lexus responded

Hi there, I am so pleased that Alex took such great care of you and gave you a proper Northside Lexus experience! Congratulations on your new vehicle and thank you for your review!

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