Northside Lexus

Quick..No BS Overall a great experience Josn did a great job going over the Features of the car. Using quick and easy process experienced and my wofe really likes Overall a great experience Josn did a great job going over the Features of the car. Using quick and easy process experienced and my wofe really likes her gx460 More

Nick Makrakis is the best! the folks here make car buying a very pleasant experience. Nick Makrakis is a fine gentleman and set on giving his customers the best value and except the folks here make car buying a very pleasant experience. Nick Makrakis is a fine gentleman and set on giving his customers the best value and exceptional service. More

Fair and efficient all of the associates that I worked with were a pleasure. Mark Green was my sales person and he was very knowledgeable and focused on my personal nee all of the associates that I worked with were a pleasure. Mark Green was my sales person and he was very knowledgeable and focused on my personal needs in finding the perfect vehicle for me. I also worked with James Vu who assisted with my making the best decision for me financially. Erica Pollino was very patient in teaching me all of the technology benefits of my new Lexus NX. Overall a great experience! More

Great experience Donnie Holcomb was my sales person and he made it effortless to get my Lexus. I drove in from Canyon Lake, TX and I was on my way in one hour. From tr Donnie Holcomb was my sales person and he made it effortless to get my Lexus. I drove in from Canyon Lake, TX and I was on my way in one hour. From trade in to finance it was a seemless process. I highly recommend this organization. More

New car purchase Easy transaction. Friendly atmosphere. No Hassle. Professional employees. Will always do business with Doug. My new car is beautiful. I will ref Easy transaction. Friendly atmosphere. No Hassle. Professional employees. Will always do business with Doug. My new car is beautiful. I will refer friends and family. More

Great Purchase Experience Rare but Great experience. Very cooperative and courteous Sales staff and manager. Smooth processing. I would recommend others if they are looking for Rare but Great experience. Very cooperative and courteous Sales staff and manager. Smooth processing. I would recommend others if they are looking for a Lexus. More

Dreams do come true For many years I'm dreamed of buying a new Lexus RX350. Joshua made my special event surprisingly easy and now I have a beautiful vehicle. For many years I'm dreamed of buying a new Lexus RX350. Joshua made my special event surprisingly easy and now I have a beautiful vehicle. More

Excellent dealer, salesman and F&I! We are repeat customers of Northside Lexus and they never disappoint! We just leased a NX300 and love this midsized SUV and the way our salesman, Davi We are repeat customers of Northside Lexus and they never disappoint! We just leased a NX300 and love this midsized SUV and the way our salesman, David Gardner, laid out our options on the lease. We never felt pressured by David or Brent our F&I rep. David has always given us the best deal he could & has been upfront and honest in every transaction that we worked thru him.. We would highly recommend him on your next Lexus purchase! More

Overall fantastic! I've been going to Northside Lexus for over 10 years and I just bought my third Lexus! Great sales and service during my visits! I've been going to Northside Lexus for over 10 years and I just bought my third Lexus! Great sales and service during my visits! More

Disappointed in lack of Customer Experience Follow Through Our biggest concern was ensuring the Customer Experience would be top notch. We have been committed to Infinity and Sewell for many years previously, Our biggest concern was ensuring the Customer Experience would be top notch. We have been committed to Infinity and Sewell for many years previously, but we became very interested in Lexus based on reviews and family and friends recommendations. We expressed that Customer Experience was key to us and communicated how Sewell went above and beyond in all their engagement opportunities. Our Sales Rep assured us that Northside was equivalent to the Sewell experience. There were hiccups in the purchasing process; which can happen and the dealership worked to correct the problem and resolved it. However, immediately after the purchase, our sales rep didn’t return our messages, email and personal message when we went to the dealership to leave a message for him. It was disappointing to say the least. I hope that future interactions are far better than my sales experience and lack of follow up and follow through with sales. More