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Northside Lexus
Spring , TX
6,915 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,915 reviews
December 30, 2018
Pleasant Purchase Process Northside Lexus creates an atmosphere of service and customer care.. I was undecided when I went there and left completely satisfied.. Ashley was grea Northside Lexus creates an atmosphere of service and customer care.. I was undecided when I went there and left completely satisfied.. Ashley was great to work with--pleasant, courteous and knowledgeable. More
by MARYK
Verified Customer
December 30, 2018
Wonderful and easy Robert James is who we worked with for sales along with Don, both were wonderful. Hamilton was our finance and he was also wonderful. Brian was our te Robert James is who we worked with for sales along with Don, both were wonderful. Hamilton was our finance and he was also wonderful. Brian was our tech guru and we couldn’t have asked for a better person. Our entire experience with Northside Lexus was well over any expectation we had and far better than any other experiences we’ve had with other dealerships. Thank you very much! More
by MDTHIBODEAUX76
December 30, 2018
Excellence all around. Bobby Bosley and Brent Penn were both very personable, helpful, and conscientious of our time. Every effort was made to answer our questions. This is Bobby Bosley and Brent Penn were both very personable, helpful, and conscientious of our time. Every effort was made to answer our questions. This is our fifth Lexus. We obviously like the car. The superior service and attention to detail certainly contributes to the overall satisfaction that we have with owning a Lexus. More
by Linda
December 29, 2018
Purchase of Lexus R450h They negoiriated hard and once agreed to price they kept their word. Paper work was fast. Explained the working of all the feature in the vehicle. They negoiriated hard and once agreed to price they kept their word. Paper work was fast. Explained the working of all the feature in the vehicle. More
by nayanj885
Employees Worked With
Joseph Finley
December 29, 2018
Prompt response & friendly environment Excellent response to email request. Offer was fair & made quickly. Staff was friendly. One minor issue/misunderstanding, leasing information was n Excellent response to email request. Offer was fair & made quickly. Staff was friendly. One minor issue/misunderstanding, leasing information was not fully clear to me on first day. Thus had to change leasing to buying next day. More
by AMRIK.NIJJAR
December 29, 2018
Great place I was very happy with the whole process. Everyone was very friendly and helpful. I have been wanting a Lexus for a while and am impressed with the v I was very happy with the whole process. Everyone was very friendly and helpful. I have been wanting a Lexus for a while and am impressed with the vehicle as well as the level of service received More
by MPWYMORE
December 29, 2018
Great preowned department. The car business has really cleaned up over the past ten years. Even knowing that, Donnie Holcomb and Randy Covert exceeded all expectations. Top qual The car business has really cleaned up over the past ten years. Even knowing that, Donnie Holcomb and Randy Covert exceeded all expectations. Top quality, honest guys. I recommend this store for any purchase. It’s unique. They really treat you with respect. Thanks! More
by michael
December 29, 2018
Outstanding I always get great service at Northside. This is the third ES I have bought from this dealership and Steve Brandon. Very friendly and professional. Ca I always get great service at Northside. This is the third ES I have bought from this dealership and Steve Brandon. Very friendly and professional. Can’t wait to see the new location. More
by SONSTOTT
Employees Worked With
Lee in finance, Steve Brandon
December 29, 2018
Fast and Efficient This deal was completed in a matter of hours. Trade appraisal and all. I feel like a got a great deal and the gentleman in Finance was very profession This deal was completed in a matter of hours. Trade appraisal and all. I feel like a got a great deal and the gentleman in Finance was very professional and easy to work with. Joshua made sure that even though my wait for finance was a bit longer than anticipated, I got with a delivery specialist (who was also amazing) and went over some different apps and features of my new car. Overall, 5 stars for this dealer!!! More
by CHRISTI.LILA.OBRIEN
Employees Worked With
December 29, 2018
Great! I am a repeat buyer! That says it all and both were bought with the aid of your salesman, Mark Green! If need be, I will buy a third from Mark! I am a repeat buyer! That says it all and both were bought with the aid of your salesman, Mark Green! If need be, I will buy a third from Mark! More
by MVIRIBARREN
Employees Worked With
