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Northside Lexus
Spring , TX
6,964 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,964 reviews
November 10, 2018
Very pleased with first Lexus purchase Our first introduction to Northside Lexus was with Eric A., Internet Sales. All communications with Eric were efficient and response time very prompt Our first introduction to Northside Lexus was with Eric A., Internet Sales. All communications with Eric were efficient and response time very prompt. When final terms were agreed to, closing with Marcus (Finance Manager) went very smoothly. Many thanks to Eric and Marcus for their professionalism. Before we left, Brian, our Delivery Specialist, walked us through the finer details of the vehicle's many features. We were very pleased with the entire experience at Northside Lexus. More
by DB and CS
Verified CustomerEmployees Worked With
Marcus Atkins , Eric Allen, Brian Cobb
November 10, 2018
Pleasant experience where the salesman was a good "listener" Salesman, Nick, did a nice job in showing us product alternatives and explaining the features of the vehicles. Made our selection process easy. Trade Salesman, Nick, did a nice job in showing us product alternatives and explaining the features of the vehicles. Made our selection process easy. Trade in value was fair and offer put together quickly. More
by LULUBEN1
Employees Worked With
November 10, 2018
Buying Made Easy We only deal with Northside Lexus and have for years Lance is attentive David follows up Melissa explains Renee knows her business Service is se We only deal with Northside Lexus and have for years Lance is attentive David follows up Melissa explains Renee knows her business Service is second to none More
by SMARTIN46
Employees Worked With
Other Employees :
Renee Hastings, David Gardner
November 09, 2018
Very happy with our new car and David Gardner We had a very good experience and David Gardner gave you us excellent service. This is our fourth RX and the second one we have purchased through Davi We had a very good experience and David Gardner gave you us excellent service. This is our fourth RX and the second one we have purchased through David. More
by RileyC
Employees Worked With
David Gardner
November 09, 2018
Awesome Experience Hector helped my wife and I purchase our vehicle. He was awesome. Definitely the easiest and best car buying experience that we've had. Easy, Stress F Hector helped my wife and I purchase our vehicle. He was awesome. Definitely the easiest and best car buying experience that we've had. Easy, Stress Free, Awesome Experience! Definitely recommend! More
by Alisha
Employees Worked With
November 09, 2018
Donnie is awesome!! I have bought three used cars from Donnie H., and he has always done me well. Great service and great people at Lexus. If you get to know him, you wi I have bought three used cars from Donnie H., and he has always done me well. Great service and great people at Lexus. If you get to know him, you will know he looks out for his customers! More
by Lexus North Guy!
Employees Worked With
November 09, 2018
Great customer service Joshua was extremely helpful. I called him prior to coming in to ensure I had ample time to accomplish my teansaction. He assured him I’d be taken car Joshua was extremely helpful. I called him prior to coming in to ensure I had ample time to accomplish my teansaction. He assured him I’d be taken care of, and i was. More
by huynh823
November 09, 2018
Certified Lexus Purchase I recently purchased a certified Lexus from Donnie at Northside Lexus. The transaction took less than 40 minutes. Fast, fair and personable is how I w I recently purchased a certified Lexus from Donnie at Northside Lexus. The transaction took less than 40 minutes. Fast, fair and personable is how I would describe my experience. I would purchase from Donnie again. More
by Pete
Employees Worked With
November 09, 2018
Great costumer service when i submit the information about the truck he responded to me very quick and explained to me everything about the truck and the price when i submit the information about the truck he responded to me very quick and explained to me everything about the truck and the price More
by mary35
Employees Worked With
November 08, 2018
Totally Professional in All Areas I have never leased a vehicle and the folks at Northside Lexus from sales to finance and finally technical help in setting up phones, etc. made the co I have never leased a vehicle and the folks at Northside Lexus from sales to finance and finally technical help in setting up phones, etc. made the complete experience truly enjoyable. More
by bob.kinnear
