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Northside Lexus

Spring , TX

4.9
6,976 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,976 reviews

April 01, 2024

It’s a Very Good service, filled up the gas tank before leaving .nice day More

by LIXUEYUSUMMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Northside Lexus responded

We're delighted our team could make your experience a smooth success! Thanks for working with us at Northside Lexus. Safe travels!

April 01, 2024

Wonderful service. Would recommend highly. John Breaux is fantastic to work with as was Herb Mills! More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Northside Lexus responded

Andy, thank you for sharing your praise for John and Herb, and for recommending Northside Lexus!

April 01, 2024

Interactions with both sales and the finance manager was great. No games when it came to pricing and I felt a sense of trust. More

by mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Northside Lexus responded

Mark, we're glad to know you had a positive experience with our sales and finance teams at Northside Lexus! Trust is crucial in our business, so it's great to see that reflected in your visit. Thanks for the review!

April 01, 2024

Everyone seemed and carried themselves professionally. The dealership was clean. Everyone was polite. Haven’t had to service the car yet. More

by robert.overman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Northside Lexus responded

Robert, we appreciate your positive feedback about our team and the cleanliness of Northside Lexus. We look forward to assisting you with any future service needs! Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

April 01, 2024

Great customer service, Thank you to Steve Guzman for making the deal happen, we’re loving our vehicle! More

by brenda28.avila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Northside Lexus responded

Brenda, we're so glad to know you had a great experience with Steve and our team at Northside Lexus! Thanks for trusting us with your business - here's to many more happy miles ahead!

March 31, 2024

Exuding the Lexus standard in every communication. Delightful personality. Kept my western hat safe for at least ten days 😏 More

by FAULK.JOE
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Northside Lexus responded

Joe, your review is music to our ears! It was our pleasure to keep your hat secure and provide friendly service. Thank you for sharing your Northside Lexus experience!

March 31, 2024

Northside lexus is the most amazing dealership in Houston and you wouldn’t find a more personable and caring salesperson than Erica who really cares about her customers and their needs. I would recommend Eri More

by LOVESTOSKI24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Northside Lexus responded

We're delighted to know you had such a positive experience with Erica at Northside Lexus! Your recommendation means the world to us. We look forward to serving your automotive needs in the future!

March 31, 2024

I will never buy another car for this and it dealership ever… I came from Pensacola, Florida to Texas to pick up a 2019 Cadillac CT6 … I never made it home. The car broke down on me in GULF PORT MISSISSIPP More

by Kayden32535
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wes White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Northside Lexus responded

Kayden, I'm truly sorry to read about your experience. It's concerning that you've had such issues with the car and warranty, especially after traveling from Florida. I understand how frustrating this must be for you and I'd like to help resolve it as soon as possible. Please reach out directly so we can discuss further details of your situation - our goal is to always ensure customer satisfaction, even when things don't go according to plan initially. Thank you, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

March 31, 2024

Wow very attractive showed me exactly what I was looking for didn't try to over sale it was one of the best deals I could have imagined More

by amasonon26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Northside Lexus responded

We're delighted to know you found exactly what you were looking for at Northside Lexus! Our team always aims to provide the best deals without overselling. Thanks for your review and we hope to see you again soon!

March 31, 2024

Everyone was super nice and made our experience very pleasant. We enjoyed buying from Northside! More

by skayhd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Northside Lexus responded

Skayhd, it was our pleasure to assist you. Thank you from all of us here at Northside Lexus!

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