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Northside Lexus

Spring , TX

4.9
6,974 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,974 reviews

March 27, 2024

Overall I was pleased with my experience. I was treated with courtesy my questions and concerns were addressed in a reasonable amount of time. More

by ross.jim
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Northside Lexus responded

We're glad to know that you had a pleasant experience with us at Northside Lexus. It's important for us to address all your questions and concerns in a timely manner. Thanks for the positive review!

March 27, 2024

This was the best car buying experience I have ever had! Everything was seamless and organized. More

by JENJARDIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Northside Lexus responded

Thank you for taking the time to review Northside Lexus! It means a lot to hear that you're happy with your new ride!

March 26, 2024

Provided an out the door price via email that made the paperwork easy in person. More

by Bradley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Northside Lexus responded

Bradley, it's great to hear that your buying experience was smooth from start to finish! Thank you for sharing and leaving Northside Lexus a five-star review. Enjoy the ride!

March 26, 2024

Really pleasant experience here. It was my first time buying a car and everyone involved made it very easy and clear to me. More

by samanthasimank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Northside Lexus responded

Samantha, we're so glad to know your first car buying experience at Northside Lexus was a pleasant one! We strive for clarity and ease in our process. Thanks for sharing this with us!

March 26, 2024

Friendly, knowledgeable, efficient, and helpful staff. Buying was a streamlined process. Beautiful state of the art facility. . More

by ALLEN THIBODEAUX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Northside Lexus responded

Hi Allen - We appreciate your kind words about our team and facility at Northside Lexus! We're glad to know that you found the buying process efficient. Thanks for sharing your experience with us!

March 26, 2024

My wife wasn’t happy when we leaving the dealer because the sale man wasn’t look like he was happy to sever us , not just my wife not happy but my friend the refer us . And we not even got a key chain for More

by DUNG_NGUYEN1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Doug Gilmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Northside Lexus responded

Dung, I'm sorry to learn about your experience. We aim for everyone who visits us to feel welcomed and valued, so it's disappointing that we didn't meet those expectations this time around. Your feedback is important in helping us improve our service standards. If you're open to discussing this further or if there are any other issues you'd like addressed, please reach out directly. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

March 26, 2024

I always return For the last 15 years I have said enough already I like the dealership More

by JPORTEN1940
Recommend Dealer
Yes
Employees Worked With
Tim and Don
March 25, 2024

From the moment we walked in the door to when we drove off with our new car our experience was first rate. Our salesman, Austin, was low pressure, highly knowledgeable and delightful to deal with. More

by Barbara Crystal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Marshall
Mar 25, 2024 -

Northside Lexus responded

Barbara, we're delighted to know that Austin and our team at Northside Lexus provided you with a top-notch experience. Enjoy your new car!

March 25, 2024

Excellent service from start to finish. Smoothest vehicle purchase I've had. The hand off from sales to finance and then out the door was as smooth as could be. More

by rgoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Northside Lexus responded

We're delighted to know that you had a smooth vehicle purchase experience at Northside Lexus! Our team is always here to provide excellent service from start to finish. Thanks for your feedback and enjoy the ride!

March 25, 2024

Great Dealership. Excellen services. Every person whom I meet had professional approach and very polite. More

by brijraval
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Northside Lexus responded

We're delighted to know you had a great experience at Northside Lexus. Our team always aims for professionalism and excellent service! Thanks for the review.

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