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Oakbrook Toyota In Westmont
Westmont, IL
2,167 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,167 reviews
September 18, 2020
My Corolla was recalled and I was slotted in quickly by Leonid. The service was excellent from beginning to end and done within the estimated time from John. Great job, as usual. Leonid. The service was excellent from beginning to end and done within the estimated time from John. Great job, as usual. More
by jmcclory
Verified Customer
September 18, 2020
We have been coming to this location for over 20 years. Always great service and when we buy, we love dealing directly with Alex. John S is the BEST Always great service and when we buy, we love dealing directly with Alex. John S is the BEST More
by lrounce
September 17, 2020
Greta place we have been buying cars from here for the past 15 years almost on our 10-12 Toyota always come back here to work with Alex and mustafa very good people past 15 years almost on our 10-12 Toyota always come back here to work with Alex and mustafa very good people More
by Samudralq
September 17, 2020
The service service was completed promptly. I really appreciate the extended service hours that are offered, especially the opportunity to bring my car in at 7:00 A.M. appreciate the extended service hours that are offered, especially the opportunity to bring my car in at 7:00 A.M. More
by MEG
Employees Worked With
September 17, 2020
The service department was outstanding! I had brought my car back to get the remote starter installed. Very easy in quickly and got a ride home.Cashier was impatient and rude to me and my service guy when I car back to get the remote starter installed. Very easy in quickly and got a ride home.Cashier was impatient and rude to me and my service guy when I went to pick my car up! .I had a great transport driver,Hector.He was super accommodating, very friendly and polite. More
by Kathy
Employees Worked With
Other Employees :
Transport with Hector! Super nice! Super friendly!
September 15, 2020
very quick and complete service. This was our last scheduled maintenance on our leased 2018 RAV4 When I arrived for my 1:50 appointment I was told it would take 1 and 1/2 hours but my car was finished scheduled maintenance on our leased 2018 RAV4 When I arrived for my 1:50 appointment I was told it would take 1 and 1/2 hours but my car was finished in 35 minutes. Great job! More
by RAM5042
Employees Worked With
Other Employees :
Allen Sizemore, Kevin Tonk
September 15, 2020
Excellent no complaints will be back! Keep up the good work!Have been very pleased with all the service. Is quite a ways from my home but will continue coming to Oakbrook for service. work!Have been very pleased with all the service. Is quite a ways from my home but will continue coming to Oakbrook for service. More
by kjorgensen416
Employees Worked With
Mario
September 14, 2020
Completed all the work needed quickly. In addition to the needed service work, there was additional added work from Toyota, and they still got it all done. the needed service work, there was additional added work from Toyota, and they still got it all done. More
by Thomas
Employees Worked With
September 14, 2020
from 2nd visit I made for my Tacoma radio, the technician he was great on figuring the problem, and showed me the issue. Leon also took my appointment promptly. and was in and out the day of my visit and wan he was great on figuring the problem, and showed me the issue. Leon also took my appointment promptly. and was in and out the day of my visit and want to than both of them More
by George Yousef
Employees Worked With
Leon service advisor
September 14, 2020
I am glad that the service department contacted me to schedule maintenance because I don't remember those things on my own. The service was completed in about one hour and I was on my way. I am pleased t schedule maintenance because I don't remember those things on my own. The service was completed in about one hour and I was on my way. I am pleased that every employee that I saw wore a face mask, honoring the mandate to prevent as best possible the spread of the COVID-19 virus. More
by SUE.ROSS
Employees Worked With
