Oakbrook Toyota In Westmont

We test drove a car here, prompt and polite service, answered all of our questions, and not pushy, thank you! answered all of our questions, and not pushy, thank you! More

Was treated fairly by Mike. Everything went well from sales to financing. Will do business with this dealership again. Everything went well from sales to financing. Will do business with this dealership again. More

My deal was with Charles Barron, fyi, don’t work with him. They couldn’t find the car for 30 minutes, that should have been the first tale to walk away. Not only was the car over priced, the AC was bro him. They couldn’t find the car for 30 minutes, that should have been the first tale to walk away. Not only was the car over priced, the AC was broken at the dealership and they offered room temperature water, to cool off. While we settled I found out afte the fact they never properly cleaned off the clear film glue off the car, and when I brought it back to correct it, didn’t realize until the next day they not only missed the whole driver side but they scratched the car. To continue their great customer service, they wouldn’t honor the online price for an oil change, because it was a Corolla made in Japan the service advisor told me the car didn’t need an oil change even though I’m going in the mountains in 2 months on a trip they then charged a 3% fee for using a credit card, delightful don’t you think?!? You know after spending 32k on the car, they need the extra $2.4 because Toyota cares. The encore this morning, Charles messaged me at 7:50 in the morning, work me up from a dead sleep, to inform ma the mats, which Joseph, Charles and Bill had promised would not be included in the car, despite 3 conversations and the day of sale promising they would. Learn from my mistakes and stay away, you’ll save your time, energy, and money More

Michael was extremely helpful and answered all of my questions. Will be back to buy my next car from here. questions. Will be back to buy my next car from here. More

My husband and I would like to thank Charles Barron for all his help in the last couple of months. He was excellent in steering us toward all the available options when we were trying to find a Rav4 Hybrid all his help in the last couple of months. He was excellent in steering us toward all the available options when we were trying to find a Rav4 Hybrid. And fortunately we finally got one and everything went smoothly once we hooked up with him as our salesperson. More

Car was overpriced. The price they advertise is not what you are going to pay. Used vehicles are more expensive then new vehicles. Yes I know that makes no sense but tha The price they advertise is not what you are going to pay. Used vehicles are more expensive then new vehicles. Yes I know that makes no sense but that’s the truth. They add thousands in extra fees you have to pay and they won’t negotiate. I went to Toyota Lagrange and bought a brand new Toyota Prius LE for 5k less than a used Prius at westmont. If you wanna over pay and be treated terrible then go to Toyota westmont. Alex was the guy at westmont who I dealt with and he disrespected me so much that I’ll never go back. More

Test drove a used car with a friendly salesman. Unfortunately, the dealer uses the old playbook when it comes to juicing numbers: fabric protection, fairy dust on the bottom of the car, LoJack, etc Unfortunately, the dealer uses the old playbook when it comes to juicing numbers: fabric protection, fairy dust on the bottom of the car, LoJack, etc. When looking at the out the door numbers the sales manager gave the hard sell and a guilt trip for asking to take off the $2500 of extras. This kinda crap makes me super duper uncomfortable. I moved on. More

Salesman Michael Marzal was the best car salesman no pressure no b.s. genuine guy with a nice personality pressure no b.s. genuine guy with a nice personality More

Michael Marzal was such a huge help, communicative, and made our purchase an easy one. made our purchase an easy one. More