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Oakbrook Toyota In Westmont
Westmont, IL
2,150 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,150 reviews
September 04, 2022
Service was affordable and the service tech John was professional and very helpful. I was advised of future maintenance that will need to be completed at 120000 miles professional and very helpful. I was advised of future maintenance that will need to be completed at 120000 miles More
by salvacionpc
Verified CustomerEmployees Worked With
September 04, 2022
Quite possibly the best dealership experience we've ever had. Mo was attentive, polite, and efficient. Everyone we interacted with was friendly and professional without being salesy in that sleazy slick way had. Mo was attentive, polite, and efficient. Everyone we interacted with was friendly and professional without being salesy in that sleazy slick way we tend to associate with car salesfolks, and we were very satisfied with the service received. We even traded in my Highlander (not the original purpose of our visit) for a new model, but at no point did we feel pressured to do so. We recommend this location to anyone looking to work with a helpful team. More
by MPPC490
September 03, 2022
The experience was decent but they charged little more than other dealerships for oxygen sensor change. than other dealerships for oxygen sensor change. More
by MANDEEP.SINGH.ME
Employees Worked With
September 03, 2022
Leon was great . Very nice and helpful. Thank you for good service. Love my Highlander. Very nice and helpful. Thank you for good service. Love my Highlander. More
by MARYELLEN2
Employees Worked With
September 03, 2022
My experience with Oakbrook Toyota Service Dept. was excellent. The waiting area was comfortable and the communication was excellent. My wait time was less than projected and the mechanic who work was excellent. The waiting area was comfortable and the communication was excellent. My wait time was less than projected and the mechanic who worked to fix the issue accompanied me to my vehicle to explain the repair and show me the issue was fixed. I was very pleased with my experience. More
by GRASAD44
Employees Worked With
September 03, 2022
Probably one of the best experinces i had in a very long time.... From sales guy Amir .... to working with Maher Belkaid. By the the way i had a little blip on the use car that i purchase and Mr. Maher loo time.... From sales guy Amir .... to working with Maher Belkaid. By the the way i had a little blip on the use car that i purchase and Mr. Maher look into my eyes and said no proble i will take care of it. that my friends is world class Treatment.. then closing all the sales with Lorena was so so good. thanks you guys @ Oakbrook Toyota in Westmont.. i will tell my friends and Family. Reymond. More
by MYHEROJONJON
September 02, 2022
Service dept was a little backed up at assigned appointment time . service was performed quickly and got a call the car was ready sooner than expected. appointment time . service was performed quickly and got a call the car was ready sooner than expected. More
by BIGALBIKES
Employees Worked With
mario
September 02, 2022
Timely response when I pulled in for my service appointment. Friendly but professional interface; best to date. appointment. Friendly but professional interface; best to date. More
by bill.muni2015
Employees Worked With
September 01, 2022
During a routine oil change the technician found an issue that was addressed and resolved without problem. Good communication and service. Appreciated it! that was addressed and resolved without problem. Good communication and service. Appreciated it! More
by RONBRINK
Employees Worked With
Mario and Vic
