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Otto Cadillac

Albany, NY

4.7
1,699 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 1,699 reviews

September 20, 2023

I have always had a great experience at Otto, from purchasing my car to having it serviced. More

by lblum2318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

I arrive for my appointment I was taken on time and I was taken care of in a timely manner thank you More

by tgarofalo0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

When unexpectedly faced with getting a new car fast, I searched inventory at many local car dealerships; some of this searching was done in the middle of the night when I couldn’t sleep. Two weeks into my More

by pattymcmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who went over all of the cars features, five stars, Dawn Crossley
September 18, 2023

Amber and bill are great. Best service in capital region. Very reasonable prices ten out of ten More

by danielbarbcarll
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

I always have a good experience at the dealership, they communicate and are efficient. I have never had a bad experience. More

by shihanbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

This is my very first Cadillac. This was the quickest car purchase process that I ever experienced! More

by Sager4081
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

This was my first ever, online auto purchase. Needless to say, I was very nervous about making such a purchase, sight unseen. The associates at Otto Cadillac made it easier with their willingness More

by abcaquatic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean MacWhinnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

Very friendly and personable. Answered all my questions. Very pleased! Thank you very nice team. More

by heidi.labelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

Nothing to say as I have always been please. I have bought three Cadillacs here More

by sevencinemas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Crossley
September 15, 2023

Everyone was courteous and very accommodating. My only issue was that it took longer than anticipated. More

by dj03asse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan from sales also made sure that I was taken care of.
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