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Otto Cadillac
Albany, NY
2,197 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,197 reviews
September 11, 2024
Working with Steven LeMon was fabulous - the process was smooth, clear and easy. I couldn’t be more thrilled about my experience. smooth, clear and easy. I couldn’t be more thrilled about my experience. More
by bklemon
Verified Customer
September 09, 2024
Working with Dan, and all the staff at Otto was very easy as everyone was extremely friendly yet professional. We appreciated all the time they spent with us as well as the follow up after we placed an orde as everyone was extremely friendly yet professional. We appreciated all the time they spent with us as well as the follow up after we placed an order for a specific vehicle and after we took ownership. Truly an excellent experience throughout the entire process. More
by Jan
September 09, 2024
I have always given Otto my business and they are always courteous and fair to do business with. courteous and fair to do business with. More
by annarondac
September 09, 2024
Great service! Bill kept me informed throughout the process and got my car ready quickly and on-time compared to estimates. Bill kept me informed throughout the process and got my car ready quickly and on-time compared to estimates. More
by acafarelli
Employees Worked With
September 05, 2024
Amber was great. The only thing was they didn’t have the part for the passenger seat The only thing was they didn’t have the part for the passenger seat More
by Bill
September 05, 2024
Ian and Mike make it easy to make a deal and they are both very honest both very honest More
by dntexp58
September 03, 2024
Very good experience! Steve and Ian were great! I would definitely but from Otto again. Steve and Ian were great! I would definitely but from Otto again. More
by robmarler
September 02, 2024
Great, Efficient Dealership loaded with a bunch of wonderful Staff. Would certainly do business there again. wonderful Staff. Would certainly do business there again. More
by Rhonda.rider@icloud.com
September 02, 2024
I would like to thank the professionals at Otto Cadillac, especially Roger and Amber, for their exceptionally helpful service of my 2011 Saab 9-4x (a sister vehicle to the 2011 Cadillac SRX SUV. Cadillac, especially Roger and Amber, for their exceptionally helpful service of my 2011 Saab 9-4x (a sister vehicle to the 2011 Cadillac SRX SUV.) Over the years Otto Cadillac has been providing unique ongoing assistance in maintaining this Saab 9-4X, rare work of art vehicle, in "as new" mechanical efficiency, despite General Motors ending production of this vehicle in 2011. This 2011 Saab 9-4X is one of only 38 SUV's ever produced in this front wheel drive configuration & only one of approximately 800 ever produced. Thank you again Otto Cadillac for your most effective, efficient, professional automotive service. More
by jmortonhilsen
