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Otto Cadillac
Albany, NY
1,677 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,677 reviews
August 30, 2023
Very happy with everyone @ Otto and our new vehicle. Excellent service! We will be back when we need another new car. Excellent service! We will be back when we need another new car. More
by abbottcreativeinc
Verified Customer
Helpful August 30, 2023
Dealership was Very easy and helpful. Nice showroom. People were great to work with.Explained everything completely Nice showroom. People were great to work with.Explained everything completely More
by mixie_r
Employees Worked With
August 30, 2023
Service dept (Bill) extremely accommodating and always pleasant. Called for service for oil change for a very last minute important trip. Fit me in with no problem even though already busy. Great job! pleasant. Called for service for oil change for a very last minute important trip. Fit me in with no problem even though already busy. Great job! More
by Judi Hoffman
Employees Worked With
August 28, 2023
The service team was extremely friendly and quick to take care of my service needs. care of my service needs. More
by dawntherrien
Employees Worked With
August 28, 2023
My first service appointment. I was greeted by a very pleasant service attendant. The area was very clean and neat. You can tell how well Otto Cadillac operates by the staff. Eve I was greeted by a very pleasant service attendant. The area was very clean and neat. You can tell how well Otto Cadillac operates by the staff. Everyone was very helpful. More
by Cjones
August 27, 2023
Very professional and clear on describing what is needed. Not pushy and very accommodating! I choose Cadillac because of Otto and their service team. Not pushy and very accommodating! I choose Cadillac because of Otto and their service team. More
by TOBY.RABENBURG
August 25, 2023
It was a pleasure working with Steve. His sense of humor put us at ease. Nelson was very informative when showing us the features of the new car. His sense of humor put us at ease. Nelson was very informative when showing us the features of the new car. More
by tee4117
August 24, 2023
Very friendly and was complete in a timely matter thank you for your friendly service you for your friendly service More
by Joe@tri-cityroofinginc.com
Employees Worked With
August 24, 2023
Mike is always very helpful, Tell him what I need and he takes care of it. takes care of it. More
by TTORANI
August 24, 2023
Amber was great! She was very helpful and tried hard to facilitate our needs. The dealership was good too but my son picked up the car and drive 2 miles and the car She was very helpful and tried hard to facilitate our needs. The dealership was good too but my son picked up the car and drive 2 miles and the car had to be towed back to the dealership. Not sure what happened but that was tough. I would return to the dealership for service. More
by OVIDAVLA
Employees Worked With
