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Otto Cadillac
Albany, NY
1,694 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,694 reviews
April 20, 2023
Great experience. Was easy and laid back with no problems. No pushy salespeople. Highly recommend Otto Cadillac!! Was easy and laid back with no problems. No pushy salespeople. Highly recommend Otto Cadillac!! More
by JZANDRI1
Verified Customer
Helpful April 19, 2023
Otto was great to work with. Mike C was the best salesman. Would buy from them again. Mike C was the best salesman. Would buy from them again. More
by info@royalmountainskiarea.com
April 19, 2023
They're very efficient. My car wouldn't start. So we called the service department and they got my car right in. The staff. Is very friendly and knowledgeable and they got My car wouldn't start. So we called the service department and they got my car right in. The staff. Is very friendly and knowledgeable and they got the car running in a very short time. More
by mobutler020
April 16, 2023
Charging someone for diagnosing a problem that was fixed the week prior is a gross display of customer service the week prior is a gross display of customer service More
by Jleichter1219
April 15, 2023
Very good service department at Otto. Thank you for always taking good care of my car. Thank you for always taking good care of my car. More
by mshaw1256
April 14, 2023
Picked a new vehicle up serviced it gave us a loaner delivered it back. Thank you. delivered it back. Thank you. More
by meatball74
Employees Worked With
April 14, 2023
Great service . Friendly professional staff. Highly recommend Carlos Lopez if you’re looking for a new or used car. Friendly professional staff. Highly recommend Carlos Lopez if you’re looking for a new or used car. More
by darcyrockwell
Employees Worked With
Other Employees :
Carlos Lopez, Dawn Crossley
April 13, 2023
They are welcoming, communicative and to date have provided knowledgeable and efficient service. Will be going back provided knowledgeable and efficient service. Will be going back More
by Acetosteven8
April 12, 2023
Great customer service especially Bill mclane and his staff great mechanics also very knowledgeable thank you staff great mechanics also very knowledgeable thank you More
by gerry_clow
Employees Worked With
