
Paul Conte Cadillac
Freeport, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Pat is always professional and respectful. Not your normal car salesman. I have purchased 5 cars with Pat. I hope he stays with Paul Conte for when I purchase my 6th. Not your normal car salesman. I have purchased 5 cars with Pat. I hope he stays with Paul Conte for when I purchase my 6th. More
This dealership, and all its staff, are always professional. They handled everything to make sure I got the best prices and made it as smooth as possible. Easy leasing deal and easy pickup professional. They handled everything to make sure I got the best prices and made it as smooth as possible. Easy leasing deal and easy pickup More
I came in, customer service understood and was able to fully repair and resolve issue. fully repair and resolve issue. More
Sales Dept. was fine. Pat very nice. Second purchase here and Sam also excellent. Service Dept. another story. John is very nice, but rushed and seemed busy for was fine. Pat very nice. Second purchase here and Sam also excellent. Service Dept. another story. John is very nice, but rushed and seemed busy for questions. Arrived and told windshield mechanic “already left” (10:30 AM). Left car and was called when it was done. Windshield not taped (yes…..it should be) and dashboard left with debris all over it. Very sloppy job. Still no answer from “upstairs” on the headlight frames which should be changed. “Common problem” is not an acceptable answer. The car I traded in didn’t have it. Common problems can be fixed. Fourth Cadillac purchase….second from Paul Conte. Disappointed and surprised. More
I always have a good experience with Paul Conte Cadillac, both Service and Sales. Service Rep Ryan is relatively "new" there and very good. I have also worked for years with Service Reps John and Danny. Al both Service and Sales. Service Rep Ryan is relatively "new" there and very good. I have also worked for years with Service Reps John and Danny. All of them are direct, explain well, and do not "push to do work." I have worked with Sales Executive Pat for ten years and Pat is always helpful and always a gentleman. More
I recently (7/15/25) had an appointment with the service department, John Cusumano, specifically. John, true to his word (as usual), had me in and out, with a NYS Inspection, within 45 minutes. John has bee department, John Cusumano, specifically. John, true to his word (as usual), had me in and out, with a NYS Inspection, within 45 minutes. John has been consistently supportive during my 2-years of XT5 ownership. This time, I actually saw John provide a very kind moment to an elderly customer who was also there for service. John didn't realize I saw this touching interaction, and it seemed to me, this was an innate part of John's character and dedication to good customer service. I have been pleased with the Paul Conte dealership as a whole. It is personnel like John and the manager, Shai Nadav, that warrants this review! More
A very pleasurable experience, no sales hustle, Agreed price paid, no upsales, promt communication, clear paperwork. Liked it! price paid, no upsales, promt communication, clear paperwork. Liked it! More
They ate very reliable and trustworthy. They treat their customers with respect and courtesy. They take there time with you,and make sure you get the very best service or deal! They treat their customers with respect and courtesy. They take there time with you,and make sure you get the very best service or deal! More
Unfortunately, I’m waiting weeks to have my car serviced has not happened yet why? has not happened yet why? More
dealership was great, good customer service, very respectful of my time and patiently explained everything. respectful of my time and patiently explained everything. More