Phil Long Ford of Denver

Service is beyond bad I would not grace the door of Phil Long Ford. Service is beyond bad, the lip service is however, excellent. Purchased new car with extended service pl I would not grace the door of Phil Long Ford. Service is beyond bad, the lip service is however, excellent. Purchased new car with extended service plan. The plan required the use of coupon book to receive the prepaid oil changes. The separate quickie lube shop always tried to misplace the coupon book I had to wait 45 min for them to locate it on two separate visits. Never once reset the cars computer to show the oil change had been done. They forgot to put oil back in once, on a separate visit they forgot to put the Oil fill cap back on and tried to charge me for a replacement cap. I was charged for injection cleaning on a car with 1500 miles on it which we latter did get refunded after we proved the fault was due to a recall part failure. The last transmission failure, second set of recalled parts, we were told by the dealership service repressive (Dwayne) that they do not set appointments. We would need to drop off our car to get it in line and they might be able to look at it in 4 days. The care was still under warranty. This dealership is the worst we have dealt with. We have disposed of the car.. Run away !!!! More

Great customer service. Andy was very helpful and friendly. Had a good experience with this dealership. Very helpful and friendly service. Andy Olson is very informative and great with his customers. He helped Had a good experience with this dealership. Very helpful and friendly service. Andy Olson is very informative and great with his customers. He helped me understand the process of buying certified pre owned vehicles and walked me right through it! More

Quick easy car purchase I have been looking for months at all sorts of other dealers and within weeks I was able to lock down my car with financing, it was an easy and great I have been looking for months at all sorts of other dealers and within weeks I was able to lock down my car with financing, it was an easy and great experience! More

Good service and communication. I received quality service from people who were interested in my experience at the dealership. My questions were answered and the time taken seemed op I received quality service from people who were interested in my experience at the dealership. My questions were answered and the time taken seemed optimal. More

Great Dealership They found the F 150 at another dealership,and got it for me. They got color and options I wanted. Thanks to Andy Olson for all the hard work he p They found the F 150 at another dealership,and got it for me. They got color and options I wanted. Thanks to Andy Olson for all the hard work he put into it. Thank you. Paul Von Colln More

Great customer service. Mr. Dwayne Callaway was professional, courteous, friendly and very helpful. My vehicle was serviced in a timely manner and my personal need for transp Mr. Dwayne Callaway was professional, courteous, friendly and very helpful. My vehicle was serviced in a timely manner and my personal need for transportation was met by Dwayne and Terri. Many thanks to both of them. More

Escape Buyer Steve Rost was awesome.....would definitely buy my next ford here...We found the perfect escape for our needs with low mileage...thanks to their staff Steve Rost was awesome.....would definitely buy my next ford here...We found the perfect escape for our needs with low mileage...thanks to their staff.. More

Great! Very impressed! Ralph is very dedicated to making sure his customers are taken care of. He made the car buying experience very pleasant. The whole Very impressed! Ralph is very dedicated to making sure his customers are taken care of. He made the car buying experience very pleasant. The whole dealership as a whole is very friendly and aims to please! More

Excellent people and dealership I walked in and was greated immediately by Chai and he helped me to Diana. From then on they helped me get out of a bad situation I was in with a car I walked in and was greated immediately by Chai and he helped me to Diana. From then on they helped me get out of a bad situation I was in with a car I bought from Drivetime. I wil go back to them in the future for sure! More

They were great! Helped me SO much. Very Pleased! I came to Phil Long Ford of Denver, needing a reliable car. I worked with Andy Olson and he helped me to the core! He made sure to get me the best dea I came to Phil Long Ford of Denver, needing a reliable car. I worked with Andy Olson and he helped me to the core! He made sure to get me the best deal out there! There was no pressure or hidden fees, everything was up front in front of me! Andy helped me so much get in the car I wanted and didn't stop working until he got it! I am so happy with my new vehicle! Make sure to go work with Andy Olson at Phil Long Ford of Denver! He made car buying a breeze for me! More