Back

Phil Wright Autoplex - Service Center

Russellville, AR

4.5
810 Reviews

810 Reviews of Phil Wright Autoplex - Service Center

Sort by
June 07, 2025

Your Service guys are the best. They are accommodating, very professional in their recommendations (new tires and belts), and follow up immediately if they see an issue that might b More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the Service Department
June 05, 2025

The service is great. The people is great working with you rotate and very friendly More

by dealwilliam462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
kenect team
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Great service, speed with all they did plus the refreshments was kind an generous thank you More

by Reverend David DREAM BECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryr Bruton
June 01, 2025

Great Service as usual. Good diagnostic and repaired in a timely manner. Brian in Service is always on point. More

by LDEFILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
" Brian" Service Dept.
Jun 03, 2025 -

Phil Wright Autoplex responded

Thank you for sharing your positive experience with our team at Phil Wright Autoplex. We're glad to hear that everything went smoothly. Wish you well on the road ahead.

June 01, 2025

This minimum word is is ridiculous That being said the service I received was very good More

by workinghard50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Wade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Phil Wright Autoplex responded

Thank you for your feedback and high rating about the service at Phil Wright Autoplex. We appreciate your support.

June 01, 2025

Had radio problems and they replaced the battery cables and so far so good hopefully that fixed the problem but as far as vibrations go GM hasn’t found a fix for that or if they have they don’t want anybod More

by HARMRANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Jun 03, 2025 -

Phil Wright Autoplex responded

Thanks for sharing your experience. If you have any more questions about the radio or other concerns, feel free to reach out to us at Phil Wright Autoplex.

May 14, 2025

I was called on the early Friday afternoon (5/9/2025) and informed my vehicle was complete and ready to be picked up. I informed the caller I was out of town and would there on Monday 5/12/2025. I was told More

by GARRY2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises was my service advisor for the repairs.
May 27, 2025 -

Phil Wright Autoplex responded

Hello, Your feedback is important to us here, and I would appreciate the opportunity to discuss your feedback regarding your recent experience with our Service Department. I would like to address the communication regarding the readiness of your vehicle, the wait time you experienced, and the issue with the fuse cover panel. Please contact me directly at a time that is best for you. Thank you, Adam Stoffle, General Sales Manager (479) 968-1555 ; astoffle@philwrightautoplex.com

May 10, 2025

Great service & wonderful experience overall from the sales team. Would recommend 10/10. If you’re in the market for a used or new vehicle. Stop by & tell them Kelly sent you! More

by KELCHILD73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
kenect team
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Phil Wright Autoplex responded

We appreciate the recommendation and are glad our team could provide you with a wonderful experience at Phil Wright Autoplex. Wishing you many happy miles in your new vehicle.

May 04, 2025

Friendly staff. Good explanation of services needed. Always helpful with arranging transportation to and from home. Easy pickup of vehicle More

by DIXIELARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Wright
May 27, 2025 -

Phil Wright Autoplex responded

Thank you for your feedback. We're glad to hear you found our services helpful and appreciated the transportation arrangement.

May 01, 2025

Price increase with no upfront change notice of 50% and then said it was a national price increase which was false More

by TERRYT63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
May 27, 2025 -

Phil Wright Autoplex responded

Hello, Your feedback is important to us here, and I would appreciate the opportunity to speak with you to address your feedback about your recent car-buying experience with our Sales Team and the level of customer care that you encountered. Please contact me directly at a time that is best for you. Thank you, Adam Stoffle, General Sales Manager (479) 968-1555 ; astoffle@philwrightautoplex.com

1
...