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Phil Wright Autoplex - Service Center

Russellville, AR

4.6
731 Reviews
Call Service Center (877) 897-0977

731 Reviews of Phil Wright Autoplex - Service Center

Sort by
December 22, 2023

Dewayne Caldwell and everyone in the service department at Phil Wright are so consistently professional, friendly and, most of all, trustworthy. It is a real gift to have someone to depend on to do a More

by Richard Nickols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne Caldwell
Report | Print
Dec 26, 2023 -

Phil Wright Autoplex responded

We truly appreciate you taking the time to write about your experience at our service department, Richard. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Phil Wright Autoplex Team

Helpful
December 20, 2023

Excellent sales and service experience at Phil Wright Autoplex! Definitely recommend them for any vehicle needs More

by R P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Phil Wright Autoplex responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Phil Wright Autoplex Team

Helpful
December 18, 2023

Fast and friendly service. I forgot to mention that I have paid for the service package. They took care of it quickly and graciously. More

by price_dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 19, 2023 -

Phil Wright Autoplex responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

Helpful
December 11, 2023

I have full confidence in everyone at a Phil Wright Chevrolet. I know that I can trust the technicians to take good care of my vehicle, and from the service counter to the checkout, they care about me. More

by JACQUELINE.K.DUVALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Phil Wright Autoplex responded

Thank you for putting your trust in Phil Wright Autoplex! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Phil Wright Autoplex Team

Helpful
December 09, 2023

Service was outstanding as usual Service team took very good care of me Very glad to have your support More

by Geneva Stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne in GM service
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Helpful
December 09, 2023

Service was outstanding as usual Service team took very good care of me Very glad to have your support More

by TCASTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne, Kelli, and Ashlyn were awesome to work with on my service visit
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Dec 11, 2023 -

Phil Wright Autoplex responded

Thank you for writing this amazing review for our team! At Phil Wright Autoplex, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Phil Wright Autoplex Team

Helpful
December 01, 2023

Prompt attention to stated concern. Determined that concern was covered by drivetrain warranty. Scheduled date of service and completed service on agreed upon date. More

by DESMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne in service department
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Dec 04, 2023 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

Helpful
December 01, 2023

The dealership redeemed themselves by the time I left but the attitude of one service manager was terrible when I arrived. Dewayne was very nice and truly help me and my family get back on the road. They did More

by BILL@LEGACYCPADVISORS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Hipps
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Phil Wright Autoplex responded

Thank you for visiting Phil Wright Autoplex’s service department, Bill. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, The Phil Wright Autoplex Team

Helpful
November 24, 2023

They’re amazing i was taken care of by the best they did everything they could to make my experience wonderful I’m so proud to be a GMC owner the only thing they could have done better was to detail my dirt More

by MUSTANG05MAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Phil Wright Autoplex responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Phil Wright Autoplex Team

Helpful
November 21, 2023

Considerate of my "emergency" situation and took my car in for a new battery right away. More

by MAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager and staff
Report | Print
Nov 22, 2023 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

Helpful
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