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Puente Hills Hyundai
City Of Industry, CA
7,208 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,208 reviews
June 11, 2023
Very nice and helpful! He took care of my issue right away. Wish the service department could be like this all the time. He took care of my issue right away. Wish the service department could be like this all the time. More
by RFamily
Verified CustomerEmployees Worked With
June 11, 2023
Other than the reason for my visit everything else was good. Javier was pleasant to deal with and in getting the job done. Good experience all around. good. Javier was pleasant to deal with and in getting the job done. Good experience all around. More
by jglass4368
June 10, 2023
Always courtious staff. Everything is thoroughly explained and covered Don't have to sell one of my kids to pay the repair bill. Service is usually completed in resonable t Everything is thoroughly explained and covered Don't have to sell one of my kids to pay the repair bill. Service is usually completed in resonable time frame. Final comment....I live in Temecula but come all the way back to Puente Hills Hyundai (over 70 miles) because of how I am treated by the staff (Tino) and the quality of work of the technicians. More
by Phantom1nd
Employees Worked With
June 10, 2023
Always professional, I know what i am"getting" from puente hills hyundai the team is very informative. puente hills hyundai the team is very informative. More
by jamiekwak
Employees Worked With
June 09, 2023
Location easy accessible to us. Clean facility lots of selection dealership. Professional quick Attentions with satisfaction Clean facility lots of selection dealership. Professional quick Attentions with satisfaction More
by mdsnrsng
June 09, 2023
Customer service is really good but i lost my carpets of the car after service all the car after service all More
by ahsanmah0
Employees Worked With
June 09, 2023
When I arrived at 1pm I asked for a shuttle back home because the service will take around three hours. the service provider stated I would be able to get a ride around 2 PM. At 2:30 PM I asked when the because the service will take around three hours. the service provider stated I would be able to get a ride around 2 PM. At 2:30 PM I asked when the ride would be here. They stated the ride person was on break and would take me home after. At 3:50 PM I was still at the dealership and I asked the service provider when my car would be ready. They stated it would take 20 more minutes at 4:30. I asked how much longer they stated it would take 10 more minutes. At this point I am very frustrated as I have have been here for 3.5 hours and stated if the car is not ready in 10 minutes I am going to Uber home. After 10 minutes they offered 5% additional discount and I paid. However, they aligned my tire with the wrong tire size and so they were not able to have my car ready by today. I had to pick it up the next day. I am very upset with my service as I have wasted so much time with the miscommunication in constant mistakes. I have been a loyal customer for the last eight years however, I am considering going to a different Hyundai dealership because I am very disappointed with the service that was given. More
by ANNIEJULIEJUNG
June 08, 2023
The best service department I have ever been too every time I come Jay Jussal was the best he explained everything to me. time I come Jay Jussal was the best he explained everything to me. More
by LOVELIFE4FAM2
Employees Worked With
