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Puente Hills Hyundai

City Of Industry, CA

4.6
7,182 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,182 reviews

January 28, 2022

Very efficient ⁸service department & great dealership.Would highly recommend Puente Hills Hyubdai. Thank you very much! More

by GRAPOFOREVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2022

The service was fast and GREAT……just uncomfortable in the waiting room due to remodeling More

by PAMSLAM818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2022

I took my car in for their Automate Detailing and an oil change. They quoted me 4-4 1/2 hours. It was done in just over 3 hours. My car's paint looked like a brand new paint job. It was all shinny and e More

by AGONZALESCOACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhordan Borla
January 28, 2022

George was very helpful and professional. Thank you for the excellent and courteous service. Regards. More

by benalara52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
January 28, 2022

Nobody had any idea how long my car would take to get fixed. They kept realizing they were fixing the wrong thing. They lost my keys for a few weeks. Overall terrible service. More

by DANIELLEMAURIZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan
Jan 27, 2022 -

Puente Hills Hyundai responded

Danielle, We are sorry to hear about your experience. That is definitely not the level of service we strive to provide. We will address your concerns with our team internally to prevent this from happening in the future. Please contact us directly for further assistance.

January 28, 2022

George and Sergio are outstanding service members! I have been taking all of my Hyundai vehicles to this service department for a number of years now. Puente Hills should be rated the number one service depa More

by VMBVANCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George and Sergio, Ariel Winter
Nov 02, 2022 -

VMBVANCA responded

Great service! Spectacular new showroom and customer lounge.

January 28, 2022

Good service overall but it was very hard to contact service. I got a call in the morning which I missed so I tried calling back all day but I couldn't reach a representative. More

by PABLOKIM92
Recommend Dealer
Yes
Employees Worked With
George
January 27, 2022

It was quick and painless to get the car from here. They were friendly and helpful. More

by ALEXANDRAANDALON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

Great service and price! They gave me a quite a deal and Great service and price! They gave me a quite a deal and fast delivery. Very satisfied. More

by SHYAROMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alen Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

Great experience great service! Very pleased with the delivery car is beautiful and rides very well! More

by ARLEENLICHS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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