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Puente Hills Hyundai

City Of Industry, CA

4.6
7,086 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,086 reviews

August 09, 2019

Not happy. Repeating problems that never get fixed. This is a problem with 2015 Genesis. Dealers should have the expertise to fix a problem that is through out More

by BURTSCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Puente Hills Hyundai responded

We are sorry to hear that you were not pleased with our service. Our customers are always our top priority and we always strive to provide the best service possible. Please contact us directly to properly assist you.

August 09, 2019

Fantastic customer service This center has given me, in my opinion, the upmost polite and professional service in the industry. Service employees ensured that I had a ride to an More

by jasper.chong927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Aleman
Aug 09, 2019 -

Puente Hills Hyundai responded

Thank you, Jasper, for taking the time to share your kind words and feedback. We always strive to provide the best service possible. We look forward to your next service appointment.

August 09, 2019

Thank you Puente Hills Hyundai Service Team Always so accommodating to my schedule. Great customer service! I'm always extremely happy after getting my car serviced. Courtesy car washes are grea More

by JESSICA.VALDEZ3625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
Aug 12, 2019 -

Puente Hills Hyundai responded

Thank you, Jessica, for sharing your feedback. We look forward to your next service appointment!

August 07, 2019

Recall and oil change I was satisfied with Hay’s knowledge and professionalism. Also he was very clear about what was going to be done on my car and was correct about the t More

by Jeter821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Puente Hills Hyundai responded

Thank you very much for sharing your feedback. We value your business!

August 06, 2019

New vehicle purchase and first owned Hyndai Jonathan Martinez, was very knowledgeable and helpful during our search for a vehicle. He was able to present us with a car that had exactly what we w More

by Dottie141
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review and congratulations, again, on your new Hyundai Palisade!

August 06, 2019

Great Service Great service and price! Dealers helped out to approve a loan after hardships with a previous dealership experience. Tried their best to close the dea More

by Lapin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. It was a pleasure helping you and your daughter. Thank you for choosing Puente Hills Hyundai!

August 06, 2019

Great service Very knowledgeable and helpful in my car search. Took the time to make sure we test drove the different models in order to make the right decision. More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Puente Hills Hyundai responded

Hi Laura, Thank you for sharing your feedback. We are always happy to help!

August 06, 2019

The service was fast and friendly The service guy Jay was really straight forward and helped me get what I need. Would recommend over and over. Often times I worry wether or not the se More

by alexwallace710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Puente Hills Hyundai responded

Hi Alex, Thank you very much for your kind review. We are happy to hear you were pleased with our service.

August 06, 2019

Oil change I have worked with Joel away has a coupon for me and listen to everything that I have share about my car needs, pass and present More

by ROSE.WESLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
Aug 06, 2019 -

Puente Hills Hyundai responded

Thank you, Rose! We are happy to hear you have been pleased working with Joel.

August 06, 2019

Easy, Fun and Friendly Jae is a rockstar! I enjoy him as my go-to Hyundai Service representative. He is very personable and the service is done perfectly. Thanks! More

by westracr101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind compliment. We look forward to your next service appointment.

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