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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,563 Reviews

4,563 Reviews of Puente Hills Hyundai - Service Center

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November 07, 2023

I was overcharged for an oil change and brake fluid. It was not the price initially agreed to. They took advantage of a woman. Been getting vehicle serviced here for years. Very dissatisfied. More

by RUBENAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

Service went by pretty quickly & left with purchasing my vehicle. Best choice I ever made! More

by arianabellen4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Landeros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac from service department I believe that’s his department.
November 06, 2023

Excellent serviced, but waited little longer time than expected. Very friendly service provided by this Puente company Hyundai. More

by JAIKKOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Puente Hills Hyundai responded

Hi Jaikkoo, thank you for the 5-star review. We appreciate your choosing PH Hyundai and we are working on the wait times. Thanks again! PH Hyundai Management

November 06, 2023

Great service experience, I would definitely recommend Puente Hills Hyundai service department to my family and friends. More

by jooyoung703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

The people who serviced me were very nice and quick. They gave me updates whenever there was any and the accommodations were nice. More

by simon12822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Puente Hills Hyundai responded

Glad to read that you received timely updates about the progress of your vehicle. Thank you for the 5-star review. PH Hyundai Management

November 02, 2023

Customer service in the service department was disappointing, no one greats you & the staff leave you standing there in the lobby like an idiot until you speak up, when there are 4 dudes in the st More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jae Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

The service was very good. My car is working fine now. It would have been great if my car was cleaned from the inside More

by SHAH.RUSHABH2847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Awesome service and awesome team down at puente hills Hyundai ! Been a returning costumer for years for this exact reason ! More

by Pris23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Javere was very helpful the entire time my vehicle was being repaired. He kept me updated on any new progress. And responded to all my emails regarding questions I had about my warranty and repairs. More

by EVEGARCIA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

My 2014 Elantra was having major issues with the front suspension. Took the car in per my extended warranty, and was greeted by Noah who would become my service advisor. My vehicle needed extensive repair More

by CHRISTINA.PURIFOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Light
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