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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
3,849 Reviews

3,849 Reviews of Puente Hills Hyundai - Service Center

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August 15, 2019

They couldn't find the problem. My car has an issue with the left turn signal. They say nothing is wrong, but something IS wrong. Tech can't find the problem. Hyundai refuses to More

by LIBBYFBCWVV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Puente Hills Hyundai responded

Libby, We are sorry to hear that you were not pleased with our service. Please contact us directly to better assist you.

August 15, 2019

Amazing customer service I have been a coming here to service my Hyundai for 4 years now, and the customer service is peerless and consistently superior. Everyone is super fri More

by HANNAHNAHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy , Joel Aleman
Aug 15, 2019 -

Puente Hills Hyundai responded

Hannah, Thank you so much for your continued confidence in Puente Hills Hyundai and vote of confidence. We appreciate your feedback and business.

August 14, 2019

Good service Very good service , Javier is very friendly and courteous, he is always take care of my car . I always bring my car to him because he is the only one More

by LARRYD_90650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Puente Hills Hyundai responded

Thank you, Larry, for the great review and vote of confidence. We will be sure to pass on your kind words to Javer.

August 13, 2019

Great job My vehicle was done on time Vehicle came back cleaner than I left it Javer did a fantastic job of getting the work completed Thanks again for th More

by Chriscollar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Binkley
Aug 13, 2019 -

Puente Hills Hyundai responded

Thank you for the great review. We are happy to hear we met your expectations!

August 12, 2019

Excellent staff and service I took my car in for a Product Improvement Campaign software update. Not only did they do the update, they also changed the brake fluid and cabin air More

by bmary143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Puente Hills Hyundai responded

Thank you for the 5-star review. We are happy we met your expectations!

August 12, 2019

Great Service all the time! Javer is always the best! Takes care of all my issues when I bring my car in. Great customer service is what I always get from everyone I definitely r More

by ISAAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
Aug 12, 2019 -

Puente Hills Hyundai responded

Thank you, Isaac. We are very happy to hear you have been pleased working with Javer.

August 09, 2019

Not happy. Repeating problems that never get fixed. This is a problem with 2015 Genesis. Dealers should have the expertise to fix a problem that is through out More

by BURTSCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Puente Hills Hyundai responded

We are sorry to hear that you were not pleased with our service. Our customers are always our top priority and we always strive to provide the best service possible. Please contact us directly to properly assist you.

August 09, 2019

Excellent service Faustino was extremely helpful and knowledgeable. He was able to recommend a package for the services that I needed for a decent price. Would defini More

by ADDPADILLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Puente Hills Hyundai responded

Thank you very much for the great review! We are happy Faustino was able to help.

August 09, 2019

Fantastic customer service This center has given me, in my opinion, the upmost polite and professional service in the industry. Service employees ensured that I had a ride to an More

by jasper.chong927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Aleman
Aug 09, 2019 -

Puente Hills Hyundai responded

Thank you, Jasper, for taking the time to share your kind words and feedback. We always strive to provide the best service possible. We look forward to your next service appointment.

August 09, 2019

Great costumers service Joel was really helpful in trying to see the solution to the problem. Going back and forth with their mechanics and talking to me telling me what was More

by lularooh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Aleman
Aug 09, 2019 -

Puente Hills Hyundai responded

Thank you for sharing your experience and feedback. We value your business!

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