Puente Hills Hyundai - Service Center

Customer service I went to puente hills Hyundai for service, everything was good, good service , good attitude, will recommend my friends go to puente hills Hyundai fo I went to puente hills Hyundai for service, everything was good, good service , good attitude, will recommend my friends go to puente hills Hyundai for service More

Thank you Puente Hills Hyundai Service Team Always so accommodating to my schedule. Great customer service! I'm always extremely happy after getting my car serviced. Courtesy car washes are grea Always so accommodating to my schedule. Great customer service! I'm always extremely happy after getting my car serviced. Courtesy car washes are great as well! More

Recall and oil change I was satisfied with Hay’s knowledge and professionalism. Also he was very clear about what was going to be done on my car and was correct about the t I was satisfied with Hay’s knowledge and professionalism. Also he was very clear about what was going to be done on my car and was correct about the time that I should be able to pick it up More

The service was fast and friendly The service guy Jay was really straight forward and helped me get what I need. Would recommend over and over. Often times I worry wether or not the se The service guy Jay was really straight forward and helped me get what I need. Would recommend over and over. Often times I worry wether or not the service people are trying to up-sale me, but I felt like I could trust this guy and his recommendations. More

Oil change I have worked with Joel away has a coupon for me and listen to everything that I have share about my car needs, pass and present I have worked with Joel away has a coupon for me and listen to everything that I have share about my car needs, pass and present More

Easy, Fun and Friendly Jae is a rockstar! I enjoy him as my go-to Hyundai Service representative. He is very personable and the service is done perfectly. Thanks! Jae is a rockstar! I enjoy him as my go-to Hyundai Service representative. He is very personable and the service is done perfectly. Thanks! More

Very Disappointed and Dissatisfied Work incomplete Was recommended unnecessary services Warranty will expire in less than 5k miles work not done Not allowed to use reward dollars fo Work incomplete Was recommended unnecessary services Warranty will expire in less than 5k miles work not done Not allowed to use reward dollars for cost More

Clean and friendly Took my Tucson in for two recalls. Jay was very helpful! Had an appointment but it took 1 hour for the mechanic to start working on my car. One rep Took my Tucson in for two recalls. Jay was very helpful! Had an appointment but it took 1 hour for the mechanic to start working on my car. One repair was made. A part had to be ordered so I had to come back for the second repair. Had an appointment for 12:00. Was told it would take 3-3.5 hrs. At 3.5 hrs I was told it would be another 45 minutes. I should have been offered a car to use instead of sitting for 4.25 hours. Big question, why do we make an appointment if our car will be sitting for around an hour before anything happens? I trust this dealership but in my experience it will take longer because the work doesn’t get started at the appointment time. More

Recall of items was reason for visit The welcome and courtesy I received from both Daniel when I arrived and Jay Jassai when I checked in was outstanding. Both put me at ease about the w The welcome and courtesy I received from both Daniel when I arrived and Jay Jassai when I checked in was outstanding. Both put me at ease about the work that needed to be done on the recall issues. More

Completely satisfied. As always Javer insured that I had transportation while my car was being serviced. When my car was finished Javar explained in detail the service depa As always Javer insured that I had transportation while my car was being serviced. When my car was finished Javar explained in detail the service departments diagnoses and quickly got me on my way. More