Puente Hills Hyundai - Service Center

Awesome great wonderful knows what he’s doing Friendly respectful I feel I can trust javer respectful I feel I can trust javer More

I came in for a standard recall repair on my 2015 Hyundai Sonata. I ended up asking about a few other issues and Jae said he'd get it looked at for me. He promptly messaged me through the Hyundai dealership Sonata. I ended up asking about a few other issues and Jae said he'd get it looked at for me. He promptly messaged me through the Hyundai dealership SMS system and gave updates throughout the whole process. I can't imagine how annoying it must have been for him to call and submit claims back and forth to figure out all the issues with my car that were covered by my extended warranty. In the end, I had: a leak on both axles, a leak in the valve cover gasket, dirty cabin and engine air filters, carbon buildup on my entire fuel system, and an issue with my car burning oil. Jae and the rest of the service department fixed it and had my car ready in less than 4 days, along with a rental so I could get around! He was courteous and diligent throughout the whole process, and every single other person I interacted with was incredibly friendly and helpful as well. Puente Hills Hyundai puts all my "evil dealership" fears to rest -- they're not there to make a quick buck off of you, they really want to help you solve your issues. Thanks again Jae! More

My dealer visit was due to several factory recalls notices. My appointment was made 2 weeks in advance. Despite that, the dealer did not have all the parts required for the recall repairs. I am waitin notices. My appointment was made 2 weeks in advance. Despite that, the dealer did not have all the parts required for the recall repairs. I am waiting for notification to bring the car back a second time. More

The tire pressure were not checked. I had the low tire pressure warning light the same day after I picked up the car. They were all about 8-10 psi low I had the low tire pressure warning light the same day after I picked up the car. They were all about 8-10 psi low More

Real friendly Noah is very pleasant to deal with overall nice nice 👍 and nice very informative and good communication skills nice nice 👍 and nice very informative and good communication skills More

I do my own detailing at home, but whoever did my car did an excellent job very happy. I am taking my wife's car in on Wednesday. She deals with clients. I'm hoping her car is taken care of the same way my an excellent job very happy. I am taking my wife's car in on Wednesday. She deals with clients. I'm hoping her car is taken care of the same way my car was thank you. More

Excellent customer service. I like the fact that they always tell you the truth. Thank you I like the fact that they always tell you the truth. Thank you More

Service Mgr had excellent follow up but nobody else did. They arranged for a loaner to their credit. But on 3 different occasions I was promised something that didn’t happen. Techs kept focusing on the batt They arranged for a loaner to their credit. But on 3 different occasions I was promised something that didn’t happen. Techs kept focusing on the battery instead of the solar issue. I have no idea if my issue is resolved More

Rui, was very helpful and coordinated well with me during the entire service for my Tucson. He kept me updated and would let me know when my car was ready for pick up. the entire service for my Tucson. He kept me updated and would let me know when my car was ready for pick up. More