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RBM of Alpharetta

Alpharetta, GA

5.0
5,315 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,315 reviews

January 29, 2022

Always a pleasure purchasing a car from Andy and RBM of Alpharetta. Very professional and friendly. More

by Canton,Ga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers
Jan 31, 2022 -

RBM of Alpharetta responded

Thank you, Canton,Ga , for the wonderful review. We are pleased to hear that Andy took excellent care of you during your visit. Thank you for taking the time to share your experience with us. We wish you all the best! Best wishes, RBM of Alpharetta

January 29, 2022

I wish I can give more stars. John was a complete breath of fresh air. He listened to what we wanted. Above all he communicated and was completely honest. John and RBM of Alpharetta has definitely gained an More

by destiny192781
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

RBM of Alpharetta responded

Thank you so much, Destiny, for your wonderful review! John is an excellent salesman and we are so glad you enjoyed your buying experience with him! We always do what we can to make the buying experience the best possible! If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

January 29, 2022

Been buying MBs from RBM North and Dan Berry for many years and the dealership and he always provide 1st class customer service. This particular purchase of our G63 has to be the cherry! Even with More

by bdrobertson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

RBM of Alpharetta responded

Thank you so much, BDRobertson, for your loyalty and buisness! We truly appreciate your kind words about Dan and RBM of Alpharetta! Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 28, 2022

I first met John in 1989 in Tampa, FL - a chance meeting for our first purchase together. Today is much more than an acquaintance, he is a great friend and a sales professional I look forward to doing busin More

by rmn22ajr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We're delighted to hear that John could provide you with a delightful experience for so many years. Your 100% satisfaction is our priority! Thank you for taking the time to share your amazing experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 27, 2022

Always a pleasure doing business with Mark and Mercedes Benz! Thanks for an excellent transaction! More

by Lismgreene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur, Mark Higgs
Jan 28, 2022 -

RBM of Alpharetta responded

Thank you so much for the kind words! We truly appreciate you taking the time to share your experience with us! Mark is great and we are so glad that he was able to provide you with the best possible buying experience! Happy driving! Sincerely, RBM of Alpharetta

January 27, 2022

John is the consummate professional salesperson, providing the right information at the right time. He is very knowledgeable about Mercedes Benz products and how they compare to other vehicles on t More

by Ward
Recommend Dealer
Yes
Employees Worked With
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

RBM of Alpharetta responded

Thank you, Trent and Courtney! We truly appreciate your kind words, and thank you for your business. John is a great guy and we are could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 26, 2022

Bill Favini - just amazing, it took us like 10 mins with him to change our choice from a Lexus GX to a GLE. Amazingly knowledgeable, extremely patient, responsive and very proactive. He even coordinated the More

by Abhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

RBM of Alpharetta responded

Thank you, Abhi! We really appreciate the kind words, and thank you for your business. We're delighted to hear the Bill could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 26, 2022

Mr. Jeff Twiggs was and has been AMAZING! He sold me my first car with a great deal. Now I just recently purchased another vehicle from RBM Mercedes, where Jeff was my car salesman. Jeff helped me with all More

by Dr. B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

RBM of Alpharetta responded

Thank you very much, Dr. B. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Jeff could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 25, 2022

Vadim is excellent at what he does. I thought he was very friendly, helpful and accommodating. More

by jmpgipson
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

RBM of Alpharetta responded

Hello, JMPGIPSON! We are absolutely thrilled to hear that Vadim provided you with the excellent buying experience you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 24, 2022

John took great care of us. He was knowledgeable in all aspects of the transaction. More

by Scott Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Cates
Jan 24, 2022 -

RBM of Alpharetta responded

Thank you so much, Scott! We truly appreciate your kind words! We are absolutely thrilled to hear that John took such excellent care of you during your visit! Thank you for taking the time to share your experience with us, and we wish you all the best! Sincerely, RBM of Alpharetta

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