
RBM of Alpharetta
Alpharetta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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No hassle, no pressure , great experience I went to another Mercedes dealer ship before I came to RBM . The Other dealerships did not handle what I needed in a ethical way. I’m so glad I found I went to another Mercedes dealer ship before I came to RBM . The Other dealerships did not handle what I needed in a ethical way. I’m so glad I found RBM . Sheaffer made the hole experience a great one. I will be buying all my cargo cans from Sheaffer in the future. More
Great experience without the hassle I traded in my 2013 Benz for a 2017 and the experience could not be an easier. Andy Sayers at RBM of Alpharetta gave top notch service, hassle free an I traded in my 2013 Benz for a 2017 and the experience could not be an easier. Andy Sayers at RBM of Alpharetta gave top notch service, hassle free and made sure I was happy with my decision. I would definitely recommend RBM of Alpharetta. If/when I purchase another car.. I will definitely purchase from Andy at RBM of Alpharetta. More
Clark's Review The experience at RBM was very straight forward and transparent. The sales people were very well informed and helpful. The overall experience was very The experience at RBM was very straight forward and transparent. The sales people were very well informed and helpful. The overall experience was very good. More
Great experience! This was my second time purchasing a benz from RBM. Bill Favini handled both transactions for me. He was very professional with excellent follow up This was my second time purchasing a benz from RBM. Bill Favini handled both transactions for me. He was very professional with excellent follow up! He answered all my questions and ensured I was kept abreast of every stage during the transaction. I highly recommend working with Bill! More
Red Carpet Event - Amazing Customer Service! I relocated earlier this year and visited RBM of Alpharetta for a routine maintenance service on my vehicle. I was provided a loaner vehicle until my I relocated earlier this year and visited RBM of Alpharetta for a routine maintenance service on my vehicle. I was provided a loaner vehicle until my car was ready and fell in love with it. I inquired about purchasing and Kyle Edson was very attentive to my needs. The loaner wasn’t available just yet but he kept in touch. He called me recently because he recalled the type of car and exact color I was interested in before. He was quick in sending over the specs and had me set up in no time in order to seal the deal. Kyle’s professionalism and respect of my time will always be remembered when I’m ready to make my next purchase. I’ll definitely be recommending RBM of Alpharetta to family and friends. More
Easy Purchase I had looked for a vehicle for a long time for my wife and dealt with a lot of shady dealerships that played games. RBM of Alpharetta was where I fin I had looked for a vehicle for a long time for my wife and dealt with a lot of shady dealerships that played games. RBM of Alpharetta was where I finally made my purchase because the process was straightforward. My sales rep was very helpful and worked hard to get my deal finalized. The only reason I did not give a full 5-star rating is because the appraisal manager has ZERO integrity and made up reasons to de-value my trade. He told me that my car had "body & paint work" when I have owned it since new and it had never had any work done. This nearly made me walk out on the deal as I have a big issue with businesses that use these types of practices. More
Our experience was excellent This is the second vehicle we have purchase from RBM of Alpharetta. It was a great pleasure to work with Ramona Razavi. She is very knowledgeable an This is the second vehicle we have purchase from RBM of Alpharetta. It was a great pleasure to work with Ramona Razavi. She is very knowledgeable and was very helpful in finding the right car and she was helpful in getting the financial helpful we needed she was an amazing person and was very professional thank you Ramona. We will definitely recommend Ramona and RBM of Alpharetta. More
Best In Class Car-Buying Experience We have purchased two vehicles at RBM of Alpharetta and serviced three there over the past 4 years. Kyle is consistently a great communicator, highly- We have purchased two vehicles at RBM of Alpharetta and serviced three there over the past 4 years. Kyle is consistently a great communicator, highly-responsive, and tireless when it comes to making the buying experience seamless and hassle-free. Lisa in finance also breezed us through the paperwork-she was clearly prepared to consummate the transaction in the shortest possible amount of time, which is what we were hoping for. Don in service is my favorite-always to the point, knowledgeable, and receptive to budgets when vehicle warranties expire and repair bills are more than desired.. (We serviced a 9 year-old Mercedes with Don as well as our newer ones) Don't buy a Mercedes anywhere else-that's my candid review. More
Sprinter Crew Van 4x4 This was the easiest and smoothest purchase I've ever made. Sheaffer really knows his product and makes sure that before you leave you know it as well This was the easiest and smoothest purchase I've ever made. Sheaffer really knows his product and makes sure that before you leave you know it as well. He is a real professional and a credit to an already excellent dealership. More
If you want to own a car - Ask fo We walked in to RBM of Alpharetta just for a test drive, but the moment we got introduced to Ramona we were sure she will sell it to us. She was very We walked in to RBM of Alpharetta just for a test drive, but the moment we got introduced to Ramona we were sure she will sell it to us. She was very professional and courteous at all times and had immense patience to deal with a difficult customer like me but she demonstrated some great values like partnership, collaboration, and helped us in making a right choice, she explained the end to end process of Pre owned and certified vehicles that RBM does and how it differentiates them from other dealers in the market. it was late and almost closing time when we walked in but she stayed with us and ensure that she answered all our questions she went the extra mile to get us a car for test drive. and throughout our interactions and negotiation process she genuinely went the extra mile to make it happen for us more than once. If you want to fulfil your dreams go and ask for Ramona in RBM of Alpharetta, she will partner will you to fulfil your dreams, she doesn't sell cars, she builds a unforgettable relationship with her customers which benefits the dealership and Mercedes family. Remember one thing go with her instincts and suggestions always, she saved us some $$ by getting us a good rate of interest. We have truly experienced the best OR nothing kind of experience with Ramona and she has set a new bench mark for us. She is the REAL ambassador for Mercedes. I have owned more than 6 cars in my life time and this was my personal best and favorite experience. More