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RBM of Alpharetta

Alpharetta, GA

5.0
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,778 reviews

December 28, 2017

No hassle, no pressure , great experience I went to another Mercedes dealer ship before I came to RBM . The Other dealerships did not handle what I needed in a ethical way. I’m so glad I found More

by Shawn a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Sheaffer and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

December 28, 2017

Great experience without the hassle I traded in my 2013 Benz for a 2017 and the experience could not be an easier. Andy Sayers at RBM of Alpharetta gave top notch service, hassle free an More

by benz1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers
Dec 28, 2017 -

RBM of Alpharetta responded

Thank you very much benz1977! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Andy Sayers took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

December 26, 2017

Clark's Review The experience at RBM was very straight forward and transparent. The sales people were very well informed and helpful. The overall experience was very More

by clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pietrzak
Dec 29, 2017 -

RBM of Alpharetta responded

Thank you clark. We really appreciate the kind words and thank you for your business. We're delighted to hear both Michael and Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 26, 2017

Great experience! This was my second time purchasing a benz from RBM. Bill Favini handled both transactions for me. He was very professional with excellent follow up More

by Kim Wolffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2017 -

RBM of Alpharetta responded

Hello, Kim Wolffe! We are thrilled to hear Bill Favini provided you with the professional service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 24, 2017

Red Carpet Event - Amazing Customer Service! I relocated earlier this year and visited RBM of Alpharetta for a routine maintenance service on my vehicle. I was provided a loaner vehicle until my More

by Elise S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 29, 2017 -

RBM of Alpharetta responded

Thank you very much Elise S! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Kyle took great care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

December 23, 2017

Easy Purchase I had looked for a vehicle for a long time for my wife and dealt with a lot of shady dealerships that played games. RBM of Alpharetta was where I fin More

by Ellis Franks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
December 23, 2017

Our experience was excellent This is the second vehicle we have purchase from RBM of Alpharetta. It was a great pleasure to work with Ramona Razavi. She is very knowledgeable an More

by Mohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Dec 29, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business, Mohan! We hope Ramona and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

December 21, 2017

Best In Class Car-Buying Experience We have purchased two vehicles at RBM of Alpharetta and serviced three there over the past 4 years. Kyle is consistently a great communicator, highly- More

by Jay Allen
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Kyle and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

December 20, 2017

Sprinter Crew Van 4x4 This was the easiest and smoothest purchase I've ever made. Sheaffer really knows his product and makes sure that before you leave you know it as well More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

RBM of Alpharetta responded

Thank you Keith. We really appreciate the kind words and thank you for your business. We're delighted to hear Sheaffer could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the van buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 18, 2017

If you want to own a car - Ask fo We walked in to RBM of Alpharetta just for a test drive, but the moment we got introduced to Ramona we were sure she will sell it to us. She was very More

by Ramesh Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Dec 21, 2017 -

RBM of Alpharetta responded

Hello, Ramesh Kumar. We are thrilled to hear Ramona provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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