Called RBM of Alpharetta to ask about a used vehicle on their website. Spoke with Andy Sayers, who answered all of my questions professionally, courteously and accurately. Called him back several times over the next two days with more questions, and to negotiate a price. Andy always promptly returned my calls and got answers immediately, which was a far cry from another dealer I was dealing with on a similar car.
Upon coming to agreement on the car, I picked it up the next day. Was ushered in by Ramona Razavi, and Andy came by shortly thereafter to say hello. Paperwork was seamless and painless, and I felt very appreciated as a customer the entire time I was there. The manager of the dealership even came by while I was working with Ramona to thank me personally for the purchase.
After finishing up all the paperwork and getting the keys, a very nice young lady whose name escapes me spent 20-25 minutes familiarizing me with all of the controls / features of the car. She was very patient with me and all of my questions, and very thorough.
Sharon Thompson took care of the final paperwork and showed me some options for extended warranties, one of which I purchased. She was very professional, courteous, and knowledgeable, as well.
I would highly recommend this dealership to anyone!