RICART HYUNDAI

Cannot get anyone to respond. I bought my Elantra after getting an online price from Adam. He said he would take $400 off the sticker price. He also told me that there was a $795 I bought my Elantra after getting an online price from Adam. He said he would take $400 off the sticker price. He also told me that there was a $795 protection plan available. After meeting with the salesman, I told the manager that I did not want the protection plan. He then told me that I couldn't have $1200 off the purchase price. He told me that I had to pay full price to avoid purchasing the protection plan or I could have the $400 off the price, if I agreed to buy the proection plan also. So apparently the $795 proection plan is part of the sticker even though it's not showing on the actual sticker. Also, I had to wait for over 2 hours to see a finance person. I sent Adam an email afterwards telling him about my experience. I received no reply. I then contacted Customer Service. She told me someone would be giving me a call. I waited 2 weeks - no one called. I called her again and this time she didn't even return my call. Wow! What terrible customer service!! More

I don't have much experience with dealerships, but I do know people and Jose is one of the good ones. I know no one reads big long narratives, so I'll try to summarize all the ways Jose made me feel tru know people and Jose is one of the good ones. I know no one reads big long narratives, so I'll try to summarize all the ways Jose made me feel truly cared for. I'll also say that I was not a loyal Ricart customer or anyone special, so that tells me this is just Jose is. *Jose called me as soon as an SUV matching my specifications was available. Other dealerships said they would, but never followed through. *Seeing that I was masked, he offered to put one on (and wore it properly!) *Communicated entirely by text/email, which was my preference. Some dealerships insist on using phones. I work full time and calls are less feasible for for my work situation. *I had a question about my car and texted him a question 7 months later. He answered right away. Thank you, Jose!! More

My experience was awesome, Bill Amey made me feel comfortable in making my selection. I look forward in working with Ricart in the future. comfortable in making my selection. I look forward in working with Ricart in the future. More

Salesman was incredible. Amount of time spent there after picking the vehicle that I chose was a little much. Amount of time spent there after picking the vehicle that I chose was a little much. More

It was absolutely a great experience dealing with Ricart Hyundai! Everyone we dealt with gave excellent customer service. Cooper kept in contact with us and kept us informed of when new vehicles were schedu Hyundai! Everyone we dealt with gave excellent customer service. Cooper kept in contact with us and kept us informed of when new vehicles were scheduled to be delivered. He was very knowledgeable and thorough about the vehicles and features they have. We were actually driving to another dealership when he called to let us know that a few Elantra's had arrived. He was there waiting for us when we arrived. Now that's excellent service! Manager John also took the time to speak to us and was very informative and pleasant to talk to. When we met with Sterling to go over financing, we initially were going through the credit union which we found to be an issue and a convoluted process. Sterling made a call to see what rate we could get if we chose to go through the dealership's financing. He was very patient, thorough and walked us through the process and compared the credit union's rate to the dealership's rate and monthly payments. A process that took hours dealing with the credit union, only to find hidden fees that were not disclosed up front from them, only took around 15 minutes going through the dealership's financing. Sterling was extremely knowledgeable, helpful and made it a great experience! Cooper's professional follow-up and follow through with us made it an easy decision to do business with Ricart! More

Everyone here was very helpful to me they worked hard for my business they went above and beyond from the car salesperson finance manager sales manager. I'll be a repeat customer my business they went above and beyond from the car salesperson finance manager sales manager. I'll be a repeat customer More

Excellent customer service, very professional, entire process took less an hour. had the 2023 Palisade ready. Would strongly recommend Ricart!! process took less an hour. had the 2023 Palisade ready. Would strongly recommend Ricart!! More