Rallye Acura - Service Center

Rallye completed the oil change and tire rotation with no issues. Front brakes were recommended however Rallye estimated cost was very high. issues. Front brakes were recommended however Rallye estimated cost was very high. More

The team did a great job, everything was efficient and quickly got my car ready to drive out in a timely manner. quickly got my car ready to drive out in a timely manner. More

Chad is great. I have appreciated his professionalism and good work over the years very much, and he is a very nice person, as is everyone with whom I have spoken a I have appreciated his professionalism and good work over the years very much, and he is a very nice person, as is everyone with whom I have spoken at Acura. However, when my power steering failed shortly after I had the power steering pump replaced at Rallye and I called the service department to get an appointment, the woman scheduling said they could only get me in 3 and 1/2 weeks later. That's not very safe -- without the power steering, I can't pull out into traffic safely or get into or out of parking spaces on the street with good control, and I live and commute in high-traffic areas. Another Acura dealer I called offered to get me in the same day. It turns out there was a larger problem that was destroying the power steering pumps. I'm not mad that the new pump failed or that something must have gotten missed at Rallye, but their not wanting to schedule me for almost a month didn't sit right with me. I will still say that overall I have gotten good service from the dealership. More

Chad Tammaro is helpful, attentive, and very professional. He answers all my concerns and his dedication to his customers is fantastic. Chad is the best! Ezra Comito is very professional and professional. He answers all my concerns and his dedication to his customers is fantastic. Chad is the best! Ezra Comito is very professional and shows a deep interest in her customers. She is personable and very professional! She is terrific! Rallye Acura is very fortunate to have such dedicated members on their team! More

The service representatives managers Chad and Charles as well as the mechanics and supervisor were excellent well as the mechanics and supervisor were excellent More

Very helpful very courteous. I’m very fast. That’s why I’ve been a customer for a long time. I’m very fast. That’s why I’ve been a customer for a long time. More

I'm very disappointed on the way I was treated. In the phone when I called on the phone. The woman was rude and disrespectful and hung up on me. This has Really changed my mind about doing future b In the phone when I called on the phone. The woman was rude and disrespectful and hung up on me. This has Really changed my mind about doing future business with Acura More

Very easy with Danny park. The whole thing went quickly. This is a repeat car The whole thing went quickly. This is a repeat car More

No matter how big or small my need is I am always treated like the most important person like the most important person More

Paid for an oil change and they never reset my oil change change light and called and they wouldn’t assist with how to release error message without making another appointment to bring car in. change light and called and they wouldn’t assist with how to release error message without making another appointment to bring car in. More