
Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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David Huang was nice but the specialist seemed to have no patience. She even gave me a dirty look when I asked certain questions about the features of the car. I was not happy so I stopped asking questions a patience. She even gave me a dirty look when I asked certain questions about the features of the car. I was not happy so I stopped asking questions and tried to figure things out by myself on YouTube. More
I was looking for something very specific, and Bert and the rest of the Rallye team delivered! We've had the car for a month now and we are enjoying it more and more every day. the rest of the Rallye team delivered! We've had the car for a month now and we are enjoying it more and more every day. More
Terrible experience. First saw the car and it was filthy and and had no gas in for the test drive. We came back the next day and had to make sure to ask for the car to be First saw the car and it was filthy and and had no gas in for the test drive. We came back the next day and had to make sure to ask for the car to be clean before we came to see it. We decided to buy the car and it literally took three hours for the transaction to be completed. There were no issues with our situation so it should have been a very easy transaction. By the time the transaction was complete. The dealership was closing, and the security officer was waiting to put the chain on the fence, so I was not given a full orientation to my car. I was given a temporary plate which ended up expiring, and rather than offering a solution, Iwas told to just drive the car with an expired plate. When I complained about things I was made to feel as if it was our fault and we were difficult. Customer service is terrible. More
Everyone at the dealership was super nice. Bert was wonderful to deal with. Completely seamless transaction. Bert was wonderful to deal with. Completely seamless transaction. More
Professional, courteous and considerate personnel who made our purchase experience most pleasant. Would highly recommend them. made our purchase experience most pleasant. Would highly recommend them. More
I have to bring my car in multiple times for the same issue. In my first visit, I scheduled a loaner car just for me to get there with no car waiting for me. Instead I had to go to enterprise. When I was issue. In my first visit, I scheduled a loaner car just for me to get there with no car waiting for me. Instead I had to go to enterprise. When I was informed my car was ready to be picked up, I was able to see the ambient light situation was not fixed just by looking at. I also had to call 3 times to get a yes or no answer to ask whether my car was fixed or not, just to not be called back and it not being fixed. In my most recent visit, I brought my car in and was told the problem was fixed, just for me to go in see it wasn't within a minute of them pulling it up. All it took was a light tap on the car to figure out the issue was not fixed. It takes me at least 2 visits to get anything fixed. I also said something about a squeaking from the engine only on a cold start and they called me a couple hours later telling me the car was ready, where they had no chance for a cold start. It feels like there is no communication and no reasonable investigation that the car was ever fixed before calling me to pick it up. It also feels like they are trying to fix it as quick as possible rather than with quality More
One of the best BMW dealers in NY. Joseph was a delight to work with. We never felt any pressure to purchase a car from the dealer and everything was handled very professionally. I h Joseph was a delight to work with. We never felt any pressure to purchase a car from the dealer and everything was handled very professionally. I highly recommend Rallye. More
Frank is an EXCEPTIONAL person who ALWAYS goes above and beyond . Bmw is very lucky to have him beyond . Bmw is very lucky to have him More
Great service and amazing hospitality. Will come back again if need be. Thanks for the help. Will come back again if need be. Thanks for the help. More