Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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They were cooperative, informative and professional. This has my experience , I do hope this service will continue. This has my experience , I do hope this service will continue. More
Very informative and provided up to date info about the Status of my vehicle . Courteoy Status of my vehicle . Courteoy More
The service team, e. g. making an appointment, reception, service manager, etc strive to offer make an effort to provide responsive, professional service. g. making an appointment, reception, service manager, etc strive to offer make an effort to provide responsive, professional service. More
Rallye BMW provided excellent service, great communication, and were devoted to solving my issues that were discussed. communication, and were devoted to solving my issues that were discussed. More
Very efficient and communicated very well. Staff was very pleasant from start to finish. Thanks Staff was very pleasant from start to finish. Thanks More
Frank is the best and always looks out for the customer. He kept me well informed He kept me well informed More
Dave was a friendly and thoughtful sales rep, no mark ups unlike some of other dealers. Service took a bit longer than imagined but they did a fine job, car runs like what it should be. unlike some of other dealers. Service took a bit longer than imagined but they did a fine job, car runs like what it should be. More
The most Terrible experience with Carol the service manager. She gave me the run around for a refund credit I should’ve received. Check engine light was on the service center reset the sensors and char manager. She gave me the run around for a refund credit I should’ve received. Check engine light was on the service center reset the sensors and charged me $200.00…check engine light is back on a day later and the service center at a different location gives me a full invoice on parts that need to be replaced. Bottom line check engine light never came back on after my car was properly serviced and repaired. I should have received a refund of $200 for not being able to detect any issues. Carol gave me the run around. I sent her countless emails, phone calls with the service center at a different location, each time something was missing or documents emailed to her with my new invoice was not sufficient enough. It took over a week of daily back-and-forth. When she finally accepted the documents, she turns around and tells me no. We’re not giving you a refund. HUGE disappointment and waste of my time and energy!!!!!! Thanks BUT will never return again. More
Very accommodating and excellent customer service. Anthony went above and beyond to help me. He’s a keeper! Anthony went above and beyond to help me. He’s a keeper! More
This us the best BMW dealership close to me. I have been a customer for 20 plus years I have been a customer for 20 plus years More