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Rallye BMW

Westbury, NY

4.6
9,210 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 9,210 reviews

February 03, 2023

Great service and Brett is a wonderful service advisor! He goes above and beyond for his customers and for that I will always be a BMW Customer!! Thank you Brett for always going to the extreme to make sur More

by Erica Laporte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Rallye BMW responded

Erica, thank you for the review! We are so glad to hear that Brett delivered such a successful service experience. Drive safely, and we hope to see you back again at Rallye BMW!

February 03, 2023

Thank you Anthony for taking great care of my car and keeping me informed every step of the way. More

by bmoreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Rallye BMW responded

Thank you for leaving Anthony this excellent review! Our team is always happy to help you out!

February 03, 2023

Had what I needed in stock right away and good service but cost for alignment was a bit excessive More

by Colin.h.Fitzpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Blanco
Feb 03, 2023 -

Rallye BMW responded

Thank you for your feedback, Colin. I am always willing to listen to feedback from our valued guests and I would be happy to take your call so that we may use your feedback to learn and grow. Thanks again for your support and we will see you next time! - Chris Blanco - Service Manager - 516-833-4862

February 03, 2023

I had to pay almost $2000 for a rental after my car was serviced by BMW. Because it stopped working right after I brought it back home and even after I reached out to BWM to ask them to take another look a More

by sauda.muthusamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I will not list a name.
Feb 06, 2023 -

Rallye BMW responded

We are concerned to receive this feedback, as it is never our intention to provide incomplete service. I apologize for this experience and would like to see if there is anything we can do to earn back your trust. I will look for your contact in our system, but in the meantime please feel free to give me a call. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 03, 2023

Mr Trotta is all about making sure his customer are satisfied with the service and reliability of the work performed. More

by TWOASONEPLUSTWO
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Rallye BMW responded

While I am happy to hear our team has taken the time to ensure you are satisfied with our services, I am sorry that we fell short of our five-star standards. If there is anything we could have done to improve for you, I would love to hear your feedback. Please reach out at your convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 03, 2023

Everyone at the dealership was helpful and accommodating. My service agent Chris Williams kept me informed, answered all my questions and made me feel welcomed. More

by hjw8000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Rallye BMW responded

Thanks for commending Chris for his excellent service! The Rallye BMW team appreciates this feedback and your five-star rating.

February 02, 2023

Efficent, helpful, courteous. Informed of the cost of work of work and it did end up a little below. Thanks More

by PETERKR808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Rallye BMW responded

Thank you so much for your continued support of Rallye BMW, Peter. Thanks for supporting Rallye BMW and please let us know if you need anything down the line!

February 02, 2023

Excellent Services. Great communications and very professional. Frank at the service desk is very helpful and friendly. It was a outstanding experience. More

by JC8812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Rallye BMW responded

Thank you for giving a shout-out to Frank and leaving Rallye BMW a five-star review! An outstanding experience is what we love to hear. See you next time!

February 02, 2023

great experience, good people! !! Christopher Kraly was on point, made it an amazing experience for sure!!! More

by vincent14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Kraly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Rallye BMW responded

Thank you for stopping by to share your great experience with Christopher at Rallye BMW! We hope you have a lovely day!

February 01, 2023

Troy is extremely helpful, kind, patient, and knowledge with the latest BMW technology apps and features in every BMW model. More

by Tamara1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Rallye BMW responded

Tamara, thank you for the review! We are so glad to hear that Troy delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Rallye BMW!

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