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Rallye BMW

Westbury, NY

4.7
8,351 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 8,351 reviews

July 20, 2021

This is not my first experience with Rallye, I own a MB from Rallye, but Bert Vargas is probably the BEST auto sales person that I have ever dealt with. When I call him he always had the definitive answer More

by FRED from Plainview
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Rallye BMW responded

Fred, thank you for sharing your thoughts about your experience with Bert here at Rallye BMW. We appreciate your business and hope to see you again soon!

July 19, 2021

The sunroof problem that I brought the car in for continued to rattle again after about 1 week. I am bringing it back in next week which is a major inconvenience as I do not live close to Westbury. More

by SANDERSONWC
Recommend Dealer
No
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Rallye BMW responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 19, 2021

The buying process from start to pick up was seamless. Nick Soldo was the best. Saw the process the whole way through. I have bought many cars throughout the years but Rallye and most importantly Nick was More

by NLAFORGIA152
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Rallye BMW responded

Thank you so much for your excellent review! We are so glad that Nick had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 19, 2021

Wonderful and friendly service center throughout the entire process. Check in was simple and easy. Wait areas were clean and socially distanced. Rallye BMW always provides exceptional service. More

by Bmw12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Jul 20, 2021 -

Rallye BMW responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 19, 2021

The service experience was smooth and easy. I was given loaner and my tire was replaced in a few hours time. Everyone involved was polite and efficient . More

by SSHABER3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Rallye BMW responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 19, 2021

Dealership was very helpful in making sure my car was repaired to the highest standards.they worked with my insurance company and let me in the loo the entire time. Service was solid and I wouldn’t hesit More

by SHENK7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Rallye BMW responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

July 18, 2021

Service is excellent however the loaner vehicles should be given to clients with a full tank of fuel. I was given 1/4 fuel and had to get off the highway due to congested traffic and had to refuel beca More

by JP658
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Rallye BMW responded

Thank you for taking the time to submit a review. We are so glad our service team could assist you. We truly appreciate your business. We apologize, however, that there was not a full tank of gas in your loaner. If you would like to further discuss your concerns, feel free to contact us at your convenience.

Jul 19, 2021 -

JP658 responded

Thank You, no need to discuss further just be aware of this issue

July 16, 2021

Very pleased with knowledgeable and concerned service dept. They made necessary recommendations and performed the work. Prices were competitive and staff was friendly. Thank you More

by BT77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Rallye BMW responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye BMW; we look forward to having you as one of our valued customers for many more years to come!

July 16, 2021

I recently purchased a new 330i at Rallye BMW and had a great experience. That great experience was because of my client advisor, Bert Vargas. Bert is not only completely knowledgeable about the BMW prod More

by CL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Rallye BMW responded

Congratulations on your new 330i! We are so glad that we had the opportunity to work with you; and that Bert could make this a top-notch experience! We're looking forward to sharing this fabulous, five-star review with Bert and our team. We hope you enjoy your new BMW, and we look forward to continuing to serve you in the future!

July 16, 2021

Specifically asked the service rep to look at the lowest cost option first to fix the vehicle. He comes back with a price tag of $1,600. I tell him that is outrageous and I am taking the car back. Magical More

by mconroy2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember the name
Aug 03, 2021 -

Rallye BMW responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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