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Rallye BMW

Westbury, NY

4.6
9,241 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 9,241 reviews

May 29, 2022

Great dealership because they go above and beyond. Great customer waiting area with a great coffee machine. They also wash the car every time. More

by tiby.philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Rallye BMW responded

Philip, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

May 27, 2022

The service center was top notch. I was greeted very professionally and advised as to the services I needed. It was thoroughly explained to me the reason I needed an extra service tha More

by SHARON40
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
May 27, 2022 -

Rallye BMW responded

Sharon - We appreciate your patience throughout this process and are delighted to hear that you received the informative, attentive service you deserve. Thank you so much for coming to Rallye BMW for your auto needs! We are grateful to have you as a customer and hope to work together in the future.

May 27, 2022

BMW Corporate and BMW Westbury Rallye have claimed ZERO responsibility for keeping my brand new M4 (bought 10/21) After yet another month. It was in an accident and Rallye towed the vehicle on 11/21. They More

by exipny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Rallye BMW responded

This sounds like an extremely frustrating experience. I'm so sorry that the repair process has taken longer than expected as well as for our lack of communication. I understand why you're upset and I apologize that we let you down. I want to step in to assist you, but I won't be able to find your contact information from this review. Please call me directly at your earliest convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

May 27, 2022 -

exipny responded

As people can see from the response that chris Blanco is always willing to help. hi Chris its kelly lampropoulos. we have spoken about the situation. Is there any additional news you can tell me so we can fix the situation and your company's ratings?

Jun 14, 2022 -

Rallye BMW responded

Hi Kelly. Please contact me privately for further assistance. Chris Blanco- Service Manager - 516-833-4862.

May 25, 2022

The service advisor was very professional and kept me updated on the progress of the service. I picked up my vehicle upon completion of the service but noticed an issue. I contacted the service manager, More

by RAHULCHAUDRI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Rallye BMW responded

We are happy to hear that Chris and the team delivered such communicative, top-notch service! Thank you for choosing Rallye BMW and for stopping by to share your feedback. Drive safely until we see you again!

May 25, 2022

Customer service and satisfaction have always been the #1 priority at Rallye that's why i keep coming back for 25 years More

by LF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rutella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
May 26, 2022 -

Rallye BMW responded

We can't thank you enough for your 25 years of business - wow! All of us at Rallye BMW are grateful for your continued support and we wish you safe driving.

May 25, 2022

Excellent, repairs completed within an acceptable time. Car came back clean and no issues since vehicle has been returned to me. I worked with Chris blanco and it is always a pleasure working with the rall More

by OrtizCarlos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Chy Wiggan, Keith Toribio
May 26, 2022 -

Rallye BMW responded

Thank you so much for your kind words! We are delighted that you enjoyed working with Chris and the rest of our Rallye BMW crew. Safe travels and hope to see you next time!

May 24, 2022

Rallye BMW offers the best service and sales of any BMW dealership anywhere in the area. More

by PW tennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Rallye BMW responded

Thank you for the glowing review and for your confidence in the Rallye BMW team! We are so grateful for your support.

May 24, 2022

The service was done on time, as promised with no surprises. The car was cleaned while I waited. Would recommend the service center More

by barrydhorowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Chy Wiggan
May 24, 2022 -

Rallye BMW responded

We're happy to hear your service visit went off without a hitch - this is the kind of feedback we love to see. Thanks for choosing Rallye BMW!

May 24, 2022

They damaged my new BMW and failed to disclose the damage until I called the body shop. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Blanco
May 26, 2022 -

Rallye BMW responded

Rick, I'm sorry to hear about any vehicle damage and regret it wasn't better communicated to you. I will use this review as a learning opportunity for my team but also invite you to call me if you'd like to talk through these concerns together. My line is 516-833-4862 and I'd be glad to connect. Best, Chris Blanco - Service Manager

May 24, 2022

Good service. Took care of the issue with the car in a timely manner. Would recommend. More

by NATHANJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Rallye BMW responded

Thank you so much, Nathan! We are delighted to earn your recommendation. - Rallye BMW team

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