Rallye BMW

Very professional and easy to work with Anthony Persaud and shop foreman Pasquale Madia. They took time with extended road test to find exactly the issue with the car and fixed it. and shop foreman Pasquale Madia. They took time with extended road test to find exactly the issue with the car and fixed it. More

Responsive, great communication, reliable and good quality customer service. The team is knowledgeable and approachable. quality customer service. The team is knowledgeable and approachable. More

2 problems took 4 trips to fix, no communication, no response after texting or calling. response after texting or calling. More

Anthony was extremely helpful and informative He called/texted me and established good communication I'd definitely go back if needed called/texted me and established good communication I'd definitely go back if needed More

I had an issue with seat massager and it got stuck. They were able to fix and very quickly They were able to fix and very quickly More

Everything was perfect, from the initial order to the delivery. Worked with Sales Consultant Eric Flack to build my M440i convertible which was seamless, even with a last minute change I requested which delivery. Worked with Sales Consultant Eric Flack to build my M440i convertible which was seamless, even with a last minute change I requested which Eric setup with no pushback. Also worked with the Business Mgr Dan Turin who was outstanding , no pressure just explained the financials and listened to my feedback resulting in a quick and perfect experience. Additionally the BMW Genius Suada efficiently performed a thorough review of my cars capabilities before I drove off the lot. If you are looking to purchase a BMW you should absolutely come to Rallye BMW in Westbury, NY More

Very courteous and professional! Gave me all the information I needed and more to choose the right vehicle and financing my family needed. I came in from Brooklyn because they had th Gave me all the information I needed and more to choose the right vehicle and financing my family needed. I came in from Brooklyn because they had the inventory to see and select from. I'd recommend them to friends, family and neighbors. I had follow up questions about the technology and was able to get a rep over the last couple weeks to speak with as we learn the latest too! Rallye is a great choice! More

Asked for the car to be road tested for tire road noise and it wasn't. Asked for the tire to be balanced and it wasn't. Had to bring the car back to get it done. Left tire still makes road noise. and it wasn't. Asked for the tire to be balanced and it wasn't. Had to bring the car back to get it done. Left tire still makes road noise. More

Larry is the best and the dealership gives great service. Larry is the best and the dealership gives great service. The staff is attentive and knowledgeable. Great customer service. Larry is the best and the dealership gives great service. The staff is attentive and knowledgeable. Great customer service. More

Dealership refused to honor my tire and rim coverage (sold to me by BMW upon purchase of my vehicle). Was told to pay out of pocket and make a claim myself if I wanted service for that vehicle (sold to me by BMW upon purchase of my vehicle). Was told to pay out of pocket and make a claim myself if I wanted service for that vehicle More