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Rallye BMW

Westbury, NY

Overview
Employees
Reviews
Vehicles
4.7
8,278 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 8,278 reviews

September 15, 2023

Service for the oil change was done quickly and he explained everything in person and I got text updates while I was waiting and they included a video of that they looked at. Christopher Carrozzo was More

by Andychang31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Carrozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Rallye BMW responded

Andy, we're glad to know that you had a positive experience with Christopher and our team here at Rallye BMW. We always aim for efficient service and clear communication, and we are glad that we could deliver that! We wish you safe travels ahead!

Helpful
September 15, 2023

Non communicative hard to track down. Only picks up phone when ask to speak to manager More

by sunilshahmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cosmo Laurino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Rallye BMW responded

I am sorry to see the low rating, as customer service is our priority. If you're willing, I would like to learn a bit more about your visit and see what I can do to help. Would you please contact me when you have the chance? Thank you, Chris Blanco - Service Manager - 516-833-4862

Helpful
September 15, 2023

Had Carol as my service advisor a few time,. She great to work with like always. Very professional and great communications. More

by SDLANCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Rallye BMW responded

We're glad to know that you had a positive experience with Carol at Rallye BMW. Her professionalism and communication skills are indeed commendable! Thanks for your feedback.

Helpful
September 15, 2023

Chris is also very courteous and helpful as well as our experience so far with everyone at this dealership More

by hjred95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francis Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Rallye BMW responded

We're glad to know that Chris and the rest of our team at Rallye BMW have been able to provide you with a positive experience. Thanks for your kind words!

Helpful
September 15, 2023

Great staff with integrity always willing to help would definitely recommend Gabe is a great asset to the company More

by MAURIZIOPH99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Rallye BMW responded

Maurizio, we're delighted to know you had a positive experience with Gabe and the rest of our team at Rallye BMW. Thanks for recommending us!

Helpful
September 15, 2023

Hello I actually worked with Martin This time. He was excellent. I liked him very much, However, i dont understand why the dealership always tells me that the loaner waits are 2 months out, and More

by MIKEAZIZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Rallye BMW responded

We're glad to know that Martin provided excellent service during your visit at Rallye BMW. As for the loaner cars, we apologize if there was any confusion - availability can vary greatly day by day. We appreciate your feedback and look forward to assisting you in the future!

Helpful
September 14, 2023

Great place for shopping a new vehicle David is great sales person nice to meet him and very helpful More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Rallye BMW responded

Thank you for sharing this feedback, Eric. David will appreciate the shoutout! We hope you enjoy the new ride!

Helpful
September 14, 2023

I don't know who Hasan is I have been dealing with Rallye for over 30 years, that must tell you somehting. More

by fhandsman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Rallye BMW responded

We're grateful for your loyalty over the years with Rallye BMW! Your continued support tells us we must be doing something right. Thank you so much for sharing this review!

Helpful
September 14, 2023

Appointments are on time and done quickly and correctly I highly recommend them for service More

by SJB1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Rallye BMW responded

Thank you for reviewing Rallye BMW! It was so kind of you to share your experience and support our service team.

Helpful
September 13, 2023

The waiting area was roomy and very clean. Staff was attentive and courteous. The car was washed and I’m very satisfied with the work More

by mcoccaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Rallye BMW responded

We're delighted to know you found our waiting area comfortable and clean, and that our team at Rallye BMW was attentive. We always aim for complete satisfaction! Enjoy your new vehicle!

Helpful
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