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Rallye BMW - Service Center

Westbury, NY

4.5
5,282 Reviews
Call Service Center (516) 226-7651

5,282 Reviews of Rallye BMW - Service Center

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December 21, 2023

Brandon was knowledgeable and kept me abreast of the progress. He was a pleasure to work with. More

by jmendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Rallye BMW responded

It was our pleasure to assist you here at Rallye BMW! We are glad to hear that Brandon kept you up-to-date throughout the service process and provided great knowledge and assistance. Safe travels until we see you next time!

December 21, 2023

Excellent service! Bret communicated with me the entire time. I was in and out as I really needed to be More

by davidbuschdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Rallye BMW responded

David, we're glad to know Bret kept you well-informed and made your visit at Rallye BMW quick and easy. Thanks for the review!

December 20, 2023

Great service and attention to detail. Very accommodating. Plesure to do business with. Love their servixe dept too. More

by Zk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
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Dec 20, 2023 -

Rallye BMW responded

We're glad to know you had a great experience with us at Rallye BMW! Our team is always here to provide top-notch service and attention. Thanks for the love, we appreciate it!

December 20, 2023

Great service ! ! Adam is the best he always takes care of you in a timely manner More

by ELSEN.KAMERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
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Dec 20, 2023 -

Rallye BMW responded

Elsen, thanks so much for leaving Rallye BMW a five-star review! It's wonderful to hear that Adam continues to deliver such a high standard of service. Safe travels!

December 20, 2023

Never had a bad experience at Rallye, as always excellent. Being doing business with them over 15 years More

by SAMS11
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Rallye BMW responded

We're so glad to know you've had consistently excellent experiences with us at Rallye BMW over the last 15 years. We truly appreciate your loyalty and look forward to serving you next time!

December 20, 2023

Been at service 2 times in 2 Months and then check engine light goes on. They talk a good game but service is awful More

by MACALLPOLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Camacho
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Dec 26, 2023 -

Rallye BMW responded

I'm sorry to read about your experience with our service department. We aim for excellence in all we do, and it seems that we've fallen short of this during your visits. I'd like the opportunity to discuss this further and see how we can make things right for you. Please reach out at your earliest convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862.

December 20, 2023

Friendly and professional kept me informed of the progress and called to update me on the status More

by DEMOS2001CY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Rallye BMW responded

Thank you for the review! We hope to see you again at Rallye BMW. Safe travels!

December 19, 2023

Excellent service all the way around. It was a pleasure from the time I brought my car in More

by lisajlanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Shane Camacho, Kezley Martin
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Dec 19, 2023 -

Rallye BMW responded

Thank you for reviewing Rallye BMW! We truly appreciate having you as a customer!

December 18, 2023

Very friendly good service with loner car but repai wasn’t complete to My satisfaction More

by Mirekmack2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Rallye BMW responded

I am very sorry to hear we fell short of our five-star standards. We strive to ensure complete satisfaction, so I would like the chance to address any ongoing issues with your vehicle. Please reach out at a time that works for you. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 18, 2023

Bret is excellent in providing the bmw service and he is very cooperative and detail in explaining the things during service More

by SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Rallye BMW responded

Sam, we're glad to know Bret was able to provide you with such a detailed and cooperative service experience at Rallye BMW. Thanks for your feedback!

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