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Rallye BMW - Service Center

Westbury, NY

4.5
5,270 Reviews
Call Service Center (516) 226-7651

5,270 Reviews of Rallye BMW - Service Center

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February 11, 2025

It's always a good feeling to have my car in the Rallye BMW workshop. The only thing I have with them is that they always have some excuse not to give me a loaner car, sometimes my car stays for weeks wait More

by MONELNLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Rallye BMW responded

Thank you for sharing your feedback about Rallye BMW. We're glad to hear that you're generally satisfied with our workshop, but we apologize for any inconvenience regarding the loaner car availability. We'll certainly look into this matter and work on improving our service in this area. Your patience is greatly appreciated!

February 09, 2025

Had a great experience with the dealership and Chris Williams made sure all my issues were taken care of . More

by SDUVERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Rallye BMW responded

We're delighted to hear that Chris and the Rallye BMW team provided you with a great experience. Thank you for sharing your feedback, and we're here if you need anything else!

February 09, 2025

Extremely professional and informative on my vehicle. When in for service car is taken in a timely fashion More

by silverhair1292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mika rose
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Feb 10, 2025 -

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW! We're pleased to hear that our team provided professional and timely service, and we look forward to seeing you next time!

February 09, 2025

awful sitting area, not clean, no service but other stuff was OK such as the service department. Rude Indian guy in garage monitoring traffic. More

by Rance.Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Rallye BMW responded

Ryan, I'm sorry to hear about your experience with our sitting area and service. We strive for a welcoming environment and it's clear we missed the mark here. Your feedback is valuable, and we'll work on improving these aspects immediately. If you have any further concerns or questions, please feel free to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 09, 2025

Always a great service center, clean and respectful. Never had an issue. Would recommend to family More

by christineeschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Quillupangui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layla Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Rallye BMW responded

We appreciate your business and your review! Thanks from the Rallye BMW Team, Christine!

February 09, 2025

Dealership is amazing, very knowledgeable and thorough. Keep up the great work Chris definitely know his job very well More

by zafhardware
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Williams
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Feb 10, 2025 -

Rallye BMW responded

Thank you for the fantastic feedback! We're delighted to hear that Chris and our team at Rallye BMW provided such a knowledgeable and thorough experience. We appreciate your support!

February 09, 2025

I always receive excellent care when I obtain service from Rallye BMW. I am kept informed of the progress of my service and given clear details of any issues. My service advisor Chris Williams is thoroug More

by hjw8000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Rallye BMW responded

Thank you for sharing your experience with us! We're delighted to hear that Chris Williams and the Rallye BMW team provided thorough, attentive service. We appreciate your trust in us and look forward to assisting you in the future!

February 09, 2025

Always try to do the best for the customer Didn’t have a appointment but got me a loaner and completed the service. More

by GRANT29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Rallye BMW responded

We're delighted to hear that our team at Rallye BMW was able to accommodate you without an appointment and provide a loaner, Grant. Thank you for sharing your experience, and we look forward to serving you again!

February 06, 2025

Great facility, beautiful dealership and the service is good but they tend to be a bit pricey. More

by lexus1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Francis Rueda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Rallye BMW responded

Thanks so much for sharing your feedback. We look forward to your next visit to Rallye BMW!

February 06, 2025

Only Dealer I will go to to get work done on my ex four service manager Bret Hines always takes care of us and I like the addition of the short video they sent you when you’re waiting for the car to let yo More

by BAMBAM11001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Rallye BMW responded

We're delighted to hear that Bret and the team at Rallye BMW have earned your trust for service! It's great to know you appreciate the video updates while waiting. Thank you for choosing us!

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