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Rallye BMW - Service Center

Westbury, NY

4.6
5,347 Reviews

5,347 Reviews of Rallye BMW - Service Center

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October 06, 2023

Everyone was very helpful and attentive. Wait time was at a minimum. Very good service. Very happy to have bought my BMW X3 at Rallye BMW. More

by EVYANG2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean who helped me with the loaner car.
Oct 09, 2023 -

Rallye BMW responded

We're delighted to know you had a positive experience at Rallye BMW and that our team was able to assist efficiently. Enjoy your new BMW X3. We appreciate the support!

October 05, 2023

The service was excellent as usual but management was not responsive to my concern about new scratches to the automobile More

by RCATALANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Rallye BMW responded

We appreciate your feedback and are glad to know that you found our service excellent. We're sorry about the concern with new scratches — I think it's best I step in and address this with you directly. Please reach out at your convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

October 04, 2023

Overall excellent service by my representative with completion of the service timely by the afternoon. My only issue was that my 3 series loaner was nearly on empty and had no windshield washer fluid More

by KJBSURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Rallye BMW responded

We appreciate your feedback and are glad to know you had an overall excellent service experience at Rallye BMW. We apologize for the inconvenience with the loaner car - we'll work on improving that aspect. Thanks again! Chris Blanco - Service Manager - 516-833-4862

October 03, 2023

It's a very nice dealership. They are quick and organized. Everyone is very helpful. More

by claudia barbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Rallye BMW responded

Thank you for your confidence in Rallye BMW, and for your business. We are grateful to have you as a customer, Claudia!

October 03, 2023

My service coordinator, Adam showed my via video the additional issues recommended to be repaired and allowed me a rental vehicle for close to a week. The delivered the car to me and took the other one More

by golden.law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 03, 2023 -

Rallye BMW responded

We're so glad to know that Adam and our team at Rallye BMW were able to provide you with such a convenient service experience. We appreciate your feedback, and we'll be here if you need anything else in the future!

October 03, 2023

Always excellent service. Reps are on point and I am always satisfied with their courtesy, timeliness and ease of communication. More

by TRICIADHANRAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Rallye BMW responded

We're so glad to know you've consistently had excellent service at Rallye BMW. Our team prides itself on providing timely and courteous communication. Thanks for the great review and enduring support - see you down the road!

October 02, 2023

Rallye BMW always provides exceptional customer service. They never miss a beat and that’s why I have been a customer for 30 years. More

by Lisanorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Rallye BMW responded

We're so grateful for your loyalty over the years! It's always a pleasure to provide you with exceptional service at Rallye BMW. Here's to many more years together!

October 02, 2023

It is always a pleasure to be greeted by Adam. He is through and ensures my car is fixed correctly with the extra cleaning touch as a bonus. Service team is outstanding. More

by VMCLAUGHLIN1
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 02, 2023 -

Rallye BMW responded

We're delighted to know that Adam and our service team at Rallye BMW have been able to provide you with such a positive experience. Thank you for your kind words about the extra care we put into every vehicle!

September 29, 2023

Rallye Service has been extremely consistent for the more than 20 years I’ve been working with their dealership. Brandon, Bret, Shane, Orlando, and Pasquale…all led by Chris have really worked together on se More

by dlobel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Camacho
Sep 29, 2023 -

Rallye BMW responded

We're glad to know that our team at Rallye BMW has consistently provided you with great service. Thank you for your loyal business and we hope you have a wonderful day!

September 29, 2023

I have been having my cars serviced at Rallye for over 20 years now, and they have been consistently very good courteous and fair More

by devspens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Rallye BMW responded

We're grateful for your loyalty over the years and happy to know that our service at Rallye BMW has consistently met your expectations! Here's to many more years of excellent service!

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