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Rallye BMW - Service Center

Westbury, NY

4.5
5,278 Reviews

5,278 Reviews of Rallye BMW - Service Center

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May 08, 2023

Professional, efficient, honest, particular and all around good! They go above and beyond for their customers. More

by TAMIPANICO02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in service
May 08, 2023 -

Rallye BMW responded

Reviews like this totally make our day here at Rallye BMW! Thank you for your feedback!

May 05, 2023

Excellent service, great loaner car, excellent transaction, i had a small issue they made sure they resolved it A+ More

by mrmondaynightcrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Rallye BMW responded

We're thrilled to hear your experience at Rallye BMW was nothing but excellent, and that our team could resolve any issues. Thank you for taking the time to share this feedback!

May 05, 2023

The people working there are very pleasant, professional and courteous. The level is high and always ready when promised. More

by ROOP717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Rallye BMW responded

We're delighted you've enjoyed working with our team at Rallye BMW! Thanks so much for sharing this positive feedback.

May 05, 2023

Carol Muniz is professional, accommodating and respectful or my time and vehicle. She is an asset to BMW!! More

by avifarahnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Rallye BMW responded

Thank you for reviewing Carol and Rallye BMW! We truly appreciate your business!

May 05, 2023 -

Rallye BMW responded

Thank you for reviewing Carol and Rallye BMW! We truly appreciate your business!

May 04, 2023

Nothing would make me come back to you. ..nothing. A week, three phone calls (non of which were ever returned), and finally showing up in person is what it took to find out your service tea More

by wgmooney
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Rallye BMW responded

This feedback is very concerning to read. I sincerely apologize that your experience working with our team was not as communicative and seamless as we strive to provide. I appreciate you bringing this to my attention. If you're willing to continue this conversation, I'd like to look into this further. Please consider contacting me directly at your earliest convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

May 04, 2023

Dennis was amazing! !! Educated me on the service needed kept me updated throughout the time my car was there. More

by ashleymariepaul7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
May 04, 2023 -

Rallye BMW responded

We're glad to hear your service experience with Dennis at Rallye BMW was nothing short of amazing, Ashley! It's our pleasure to provide education about the service needed and keep you updated throughout the process. Thank you for sharing and we hope to serve you again next time!

May 03, 2023

It was a pleasure to deal with Denis. There were offered four, or even five different options of whiskey. Gabe, sales person has a nice mini bar. More

by igor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Rallye BMW responded

Thank you for your 5-star review of Denis and Gabe! All of us at Rallye BMW hope you have a great day!

May 03, 2023

Service was done timely and to required specifications. Service persons were courteous and helpful explaining questions I had about service and the automobile. More

by bobalu855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Rallye BMW responded

We are grateful that you took the time to share your great experience at Rallye BMW. We're glad to hear that our service team was able to provide helpful explanations and complete your service in a timely manner. Thank you for choosing us for your automobile needs.

May 03, 2023

Service was done timely and to required specifications. Service persons were courteous and helpful explaining questions I had about service and the automobile. More

by bobalu855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Rallye BMW responded

Thank you so much for reviewing Rallye BMW! We truly appreciate your feedback and hope you let us know if you need anything else!

May 02, 2023

My key fob once again wasn’t communicating or being recognized by the car. Rallye diagnosed the issue and corrected the problem within a day. More

by SVUERNICK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Rallye BMW responded

We are thrilled that our team at Rallye BMW was able to assist you! Thank you for your feedback, and have a lovely day!

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