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Rallye BMW - Service Center

Westbury, NY

4.6
5,345 Reviews
Call Service Center (516) 226-7651

5,345 Reviews of Rallye BMW - Service Center

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July 01, 2023

My experience is incomplete. I am having a software issue that occurred under warranty. I am worried that I will get a temporary fix and when there is a new over the air update More

by LAWREN7615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Shane Camacho
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Jul 03, 2023 -

Rallye BMW responded

I'm sorry to hear about the software issue you're experiencing. Our goal is to provide a long-term solution for any problems that arise, so please reach out to us directly at your convenience, and we'll work together to find a resolution. Thank you, Chris Blanco - Service Manager - 516-833-4862

July 01, 2023

Brought my 2013 M3 in for windshield rubber replacement. Job was done to perfection, service department alway does a great job. Thanks to Matt, Chris, Alex, Bret and the rest of the fantastic crew. More

by MCORSSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Echeverry
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Jul 03, 2023 -

Rallye BMW responded

Thank you for the great review! We're so glad to hear that our service department, including Matt, Chris, Alex, Bret, and the rest of our fantastic crew could assist with your windshield rubber replacement. We appreciate your business and hope to see you again at Rallye BMW!

July 01, 2023

The customer services need to be better and the sales people need to return back your calls when you call them More

by madeleinelouis05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Rallye BMW responded

Madeleine, I'm sorry to hear about your experience with our customer service and sales team. We strive to provide excellent service, and it's disappointing that we have left the wrong impression. I would like to personally assist you with any outstanding issues, so please reach out to me at your earliest convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

June 30, 2023

They were very accommodating with the rental witch was most important for me since my boss is the CEO OF LOREAL and the services. More

by OFIRLEVY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Camacho
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Jul 03, 2023 -

Rallye BMW responded

Thank you for the positive review! We're glad that we could accommodate your rental needs and provide excellent service. We appreciate your business and hope to see you again at Rallye BMW!

June 30, 2023

Professional services professionally done Courteous, efficient and especially knowing and knowledgeable. Highly recommend this dealer More

by m109gv
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Rallye BMW responded

Thank you for the recommendation! We're glad to hear that our team at Rallye BMW provided professional and knowledgeable service. If there's anything else we can assist you with, please don't hesitate to reach out. Have a great day!

June 30, 2023

The service at Rallye BMW is always top notch! Bret is an awesome service advisor and very helpful. Everyone else that I deal with at the dealership are great as well. Thank you!! More

by Roger
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Rallye BMW responded

Roger - Thank you so much for your kind words and positive review. We're glad to hear that Bret and our service team at Rallye BMW provided you with top-notch service. We appreciate your business, and we look forward to assisting you again in the future! Safe travels until we see you next time!

June 30, 2023

Great work and easy transaction. I was kept up to date on everything on my repair. More

by RAPHAEL722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Rallye BMW responded

Thank you for the great review! We are glad that the team at Rallye BMW was nice to work with. See you next time you need our assistance!

June 29, 2023

Very professional service , quick service pay attention to all the requests . Lonar very clean , facility is clean . More

by FOFI1555
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Rallye BMW responded

Thank you for the positive review! We're glad to hear that our team at Rallye BMW provided professional and attentive service. We take pride in keeping our facility clean for all of our customers. Have a great day!

June 29, 2023

My service visit was first rate! All work was completed on time. Communication during my visit was also very good. More

by GSCHEINER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Rallye BMW responded

Thank you for the great review! We're glad to hear that your service visit at Rallye BMW was a positive experience and that our team completed the work on time. We appreciate your feedback and hope to see you again in the future!

June 29, 2023

Rallye BMW is a wonderful place to get a new car. I have been a customer of theirs for about forty years. I wouldn't go anywhere else. More

by Larry K
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Rallye BMW responded

Larry, thank you for your loyalty and kind words! We're honored to have been serving you over the years. It's always a pleasure to assist you at Rallye BMW. Until next time!

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